Under the direction of the immediate supervisor, provides administrative and secretarial support. Participates in ensuring the smooth functioning of the unit's operations. Acts as resource person for policies and procedures. Administers unit accounts. Assists in the organization of unit activities. Responsible for documents and files of the unit. Maintains computerized information systems.
- Acts as resource person regarding the unit's policies and procedures. Resolves problems within area of responsibility. Consults relevant documentation and liaises with appropriate resource persons to obtain and provide information on diverse and complex issues.
- Participates in ensuring the smooth functioning of the unit. Recommends procedural changes to enable unit to function more effectively. Collaborates with supervisor and others in establishing work priorities. Follows up on and ensures appropriate implementation of decisions made by supervisor.
- Updates, prepares and coordinates publication of documents such as publicity brochures, departmental handbooks, and annual reports. Drafts correspondence and other short documents of a complex nature. Formats documents and edits for grammar, spelling and accuracy. Takes notes and types various documents such as correspondence, reports, memos. Signs certain documents.
- Administers accounts for unit. Prepares budgets or budget proposals. Monitors and reconciles various accounts, statements, and reports. Identifies and analyses discrepancies and errors. Corrects errors and follows up on problems. Records expenses and provides account statements on request.
- Participates in activities related to student affairs such as admission, pre-registration, registration, financial aid and international student-related issues. Keeps track of enrolments, course changes, reporting student standings, loans, bursaries and scholarship awards. Refers problems outside of area of expertise to appropriate resource persons or official.
- Provides information to callers and visitors. Determines reason for call or visit and prepares necessary documents. Directs callers and visitors to appropriate resource persons. Assesses need for intervention of other resource persons and arranges appointments as necessary.
- Schedules meetings, contacts participants and books meeting rooms. Assists with preparation of agenda. Attends meetings, takes minutes, and follows up on decisions within area of responsibility.
- Uses a variety of software. Maintains computerized information systems and participates in their development to improve efficiency within the unit. Acts as a resource person concerning the use of software. Explains and demonstrates the use of software, resolves problems within area of expertise, and liaises with computer resource persons as required. Maintains and updates administrative files. Maintains filing systems and arranges for archiving.
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.
DEP (Secretarial/Office Systems)
Four (4) years’ related experience
Other Qualifying Skills and/or Abilities:
Excellent organizational skills and proven ability to multi-task in a team-oriented and complex office environment. Must possess strong customer focus and service oriented skills with a proven ability to clearly and effectively receive, retain and transmit information at all levels within the organization. Demonstrated ability to provide support for various administrative activities; maintain paper and electronic filing systems; manage inventory. Must be accurate and possess superior attention to detail. Proven ability to take initiative, problem-solve in area of responsibility and to multi-task and prioritize to meet multiple deadlines. Demonstrated discretion in dealing with confidential information. Proven ability to work in a PC environment using word-processing, spreadsheets, databases, presentation software, email, Banner (FIS, SIS), Minerva, and the Internet. English and French spoken and French written is an asset. Any experience with First Nation and Inuit communities is an asset.
How to Apply:
*Internal candidates: Please provide your McGill ID number when applying.*
Please submit your curriculum vitae and cover letter, clearly indicating the reference number, via email to: hr.education [at] mcgill.ca
Applications must be received no later than November 21, 2017 at 5:00 PM.
We thank all applicants for their interest, however, only those applicants selected for an interview will be contacted.
McGill University is committed to equity in employment and diversity. It welcomes applications from indigenous peoples, visible minorities, ethnic minorities, persons with disabilities, women, persons of minority sexual orientations and gender identities, and others who may contribute to further diversification.