Student Advising Administrator (MR0539, SAF1D, GR3)

Job Category: 
Developmental assignments for management and excludeds

Position Summary: 

As part of the Student Affairs Office in the Faculty of Arts, provides advising support to undergraduate students. Facilitates students' pursuit of academic goals and ensures students benefit from their University experience.  Assess student academic progress and supports students to make appropriate academic decisions.  Ensures that undergraduate students are directed to the appropriate academic advising resource and/or provided with accurate and timely answers to academic advising questions.

Primary Responsibilities: 

  • Provide advising support to students and assesses their academic needs in accordance with the rules and regulations pertaining to McGill’s advising landscape. Student advising interactions will be in-person (counter duties, one-to-one, group), by email (Advisor In-Box) and/or by web interface. Escalates complex student issues to appropriate resources when necessary (Service Point, Counselling, OSD). 
  • Provide administrative support to Faculty Advisors on Inter-Faculty Transfer requests, Master Card Foundation, readmissions and high-needs student cases.
  • In collaboration with Faculty Advisors, assist with graduation audit process. Review transcripts of graduating students for anomalies that require follow-up, follows up on missing grade reports, work with departments to ensure grades are submitted in a timely manner. 
  • Collaborate with other units to advance academic advising initiatives (Faculty-specific and University-wide).
  • Work to develop proactive procedures to identify and connect with students experiencing difficulty.
  • Prepare and provides presentations on various initiatives that address the intersection between academic advising and student life and learning (e.g. completing degree planning worksheets to ensure timely completion of degrees).
  • Manage OASIS website, editing, updating, and redesigning as needed.
  • Liaise with other units to advance academic advising initiatives.
  • Participate in academic advising committees.
  • Produce reports and presentations and compile statistics and data.
  • Assess and resolve administrative problems.

Minimum Education & Experience: 

DEC III

Three (3) years' related experience

OR

Undergraduate degree

One (1) year related experience

Other Qualifying Skills And/Or Abilities: 

Client-focused, with a high level of tact, diplomacy, professionalism and a proven ability to establish productive relationships with staff, students and the public. Demonstrated effective interpersonal, presentation, and written communication skills. Demonstrated ability to listen and assist students with problems. Self-motivated and results-oriented. Demonstrated ability to work independently and as part of a team. Proven ability to administer multiple projects. Strong attention to detail. Discretion in dealing with confidential information. Ability to perform well under pressure. Ability to work in a PC environment using specialized databases, word processing, spreadsheets, presentation software, email, Drupal and social media platforms. English & French, spoken and written.

How To Apply: 

*Internal candidates: Please provide your McGill ID number when applying.*

Please submit your curriculum vitae and cover letter, clearly indicating the reference number by email to: apo.arts [at] mcgill.ca

Applications must be received no later than January 25, 2018 at 5:00 PM.

We thank all applicants for their interest, however, only those applicants selected for an interview will be contacted.

McGill University is committed to equity in employment and diversity. It welcomes applications from indigenous peoples, visible minorities, ethnic minorities, persons with disabilities, women, persons of minority sexual orientations and gender identities, and others who may contribute to further diversification.

Faculty/Unit: 
Faculty of Arts
Arts (Dean's Office)
Salary Range: 
(Grade 03) $45,800 - $57,300 (midpoint) - $68,800
Hours: 
33.75
Duration: 
until January 31, 2019
Reporting to: 
Associate Dean, Student Affairs (Arts)
Reference no.: 
MR0539