Lowered competition leads to even lower customer satisfaction in Canadian air travel

Published: 28 June 2017

If you feel like customer satisfaction is an afterthought with airlines today, you aren’t alone. An op-ed in Cantech Letter quotes Desautels professor Karl Moore as naming competition, or a lack...

For millennials, emotion has a role to play at work

Published: 28 June 2017

Desautels professor Karl Moore writes for Forbes that millennials in the workforce take a different view of the emotion/facts balance than boomer workers do. He says that, whereas emotional...

How early-career millennial extroverts can court success

Published: 21 June 2017

In a recent piece for Forbes, Desautels professor Karl Moore says that millennials who are transitioning from the campus to the job market should bear in mind the challenges that lie ahead, and...

Talking Management with Karl Moore: Harvard's Tarun Khanna and the need for governments to be more inclusive

Published: 18 October 2012

Prof. Karl Moore of the Desautels Faculty of Management at McGill University speaks with Tarun Khanna, professor at the Harvard Business School and the director of Harvard’s South Asia Initiative....

Talking Management with Karl Moore: Team-building lessons from the emergency room

Published: 2 January 2013

Professor Karl Moore of the Desautels Faculty of Management at McGill University speaks to Amy Edmonson, a professor at Harvard Business School, about using medical context - such as the ER - to...

Talking Management with Karl Moore: A True Leader Inspires People and Knows What Makes Them Tick

Published: 12 April 2013

Professor Karl Moore of the Desautels Faculty of Management at McGill University talks to Major General Chris Whitecross, chief military engineer of the Canadian Forces....

Talking Management with Karl Moore: How to Create a Global Culture in Your Company

Published: 5 July 2013

Professor Karl Moore of the Desautels Faculty of Management at McGill University speaks to Joe Andrew, Global Chair of Dentons, one of the top 10 largest law firms in the world. Read full...

Bypassing the Corporate Ladder

Published: 15 September 2013

The term "future leader" is frequently used to describe those with the potential to lead, but not quite yet. New grads entering the workforce, or individuals with one or two years of experience,...

More Powers to Montreal Key in 10-step Plan to Revitalize Economy: Study

Published: 25 February 2014

One of Montreal’s largest financial institutions says it has a plan to give the city’s lagging economy a boost, and it’s a plan Mayor Denis Coderre calls “inspiring.”...

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