Social Capital: The Core of Health Care Strategy

Social Capital: The Core of Health Care Strategy

Speaker: Thomas H. Lee, MD
Chief Medical Officer, Press Ganey
Senior Physician, Brigham and Women’s Hospital, Boston, MS

Educational Objectives:

1. To define the nature of social capital as an attribute of health care organizations seeking to improve the value of their care
2. To define the importance of “currencies” of social capital, including trust, alignment, and respect.
3. To describe the use of rituals as a way of creating social norms that help build social capital

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Some Rounds were video recorded.

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