NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff
Prerequisites: None
Duration: 1.5 hours
NOTE: This course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff
Prerequisites: None
Duration: 1.5 hours
NOTE: Due to the pandemic, this course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Staff members who need access to their site as a Site Manager or Administrator.
Prerequisites: None
Duration: 2.5 hours
Course format: Workshop
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
Target Audience: Staff members and supervisor-sponsored students mandated to create official McGill surveys via the surveys.mcgill.ca service.
Prerequisites: None
Duration: 2 hours
Course format: Workshop
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: This course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Faculty, staff, students
Prerequisites: None
Duration: 60 minutes
Course format: Demonstration
This hands-on session will focus on creating accessible documents using Microsoft 365 apps.
This session will cover:
NOTE: This course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Staff members who need access to their site as a Site Manager or Administrator.
Prerequisites: None
Duration: 2.5 hours
Course format: Workshop
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff.
Prerequisites: None.
Duration: 2 hours
Course format: Workshop
Register now (Courses are given approximately once a month)
This course provides an overview of the knowledge management process in ServiceNow. Topics covered include:
NOTE: This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.
NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Students, faculty, and staff
Prerequisites: None
Duration: 60 minutes
Course format: Demonstration
NOTE: This course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
NOTE: This course will be held remotely via Webex or MS Teams. You will be provided information on how to attend once you register.
Target audience: Staff members who need access to their site as a Site Manager or Administrator.
Prerequisites: None
Duration: 2.5 hours
Course format: Workshop