* Telephone issue

The telephone service has been restored to all downtown McGill buildings.


ORIGINAL MESSAGE: Posted on March 14 at 10:31 am

Service has been restored to McGill's PBX service after yesterday's outage, however, there are ongoing telephone problems in some buildings on the downtown campus.

We thank you for your patience while we investigate the problem. Please contact the IT Service Desk to report any issues.

Classified as: * Telephone issue, telephone, PBX
Category:
Published on: 14 Mar 2018

Status update - 8:40 am Monday, May 2, 2016
McGill IT Services wishes to inform you that call routing to and from external networks (inbound calls and outbound calls) was down on May 1st 2016 from 8AM to 10PM due to a major system failure of our telephony service provider Telus. The issue did affect multiple organizations and clients in various regions (greater Montreal area and other locations) and has now been declared as permanently fixed by Telus.

Classified as: * Telephone issue
Category:
Published on: 1 May 2016