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Comprehensive Business Analysis

Dates: September 12 - December 12, 2016 + January 9 - February 20, 2017
Time: Mondays, 6:00 - 9:00 pm.
Duration: One evening per week (Tuesdays) from 6 - 9pm. 20 lectures (3 hours each), plus two Saturday workshops (8 hours each).
Location: McGill Campus, Downtown Montreal
Fee: $2,650.00
Alumni fee: $2,253.00
Course Number: CBUS 210 (D1,D2)

Continuing Education Units (CEUs): 16
IIBA® PD hours: 76
PMI-PBA® (PMI Professional in Business Analysis) Contact Hours/PDUs: 76 (42.50 Technical, 18.00 Leadership, 15.50 Strategic)


This course is part of the Professional Development Certificate in Project Management. For more information, click here.

If you wish to register for an individual course without being admitted to a certificate program, please click here for registration instructions.


This course addresses the fundamental principles of business analysis and the tools & techniques at the disposal of business analysts to help projects achieve their goals. It provides an understanding of the roles of the business analyst, skills and competencies used by the business analyst and demonstrates techniques to plan, manage, analyze, document and communicate requirements at all levels.

The Comprehensive Business Analysis Program is aligned with the industry standard Business Analysis Body of Knowledge® Guide (BABOK®), published by the International Institute of Business Analysis® (IIBA®) and with the Business Analysis for Practioners: A Practical Guide, published by the Project Management Institute (PMI)®. This program also reflects best business analysis practices in the different business domains.

Who Should Attend

• Business analysts, Project managers, project team members
• Team leaders
• Consultants
• Process Analyst, Enterprise Analyst
• QA primes, Subject matter experts
• Those wishing to enter the world of business analysis

Why is Business Analysis Critical in Today's World?

Did you know that...

• Only 16.2% of IT projects complete on time and within budget;
• 52.7% of projects overrun their budget > 189%;
• 31.1% of projects were cancelled before they were completed
• Over 56% of defects within a project occurs in identifying, analyzing, modeling, documenting, validating and verifying requirements;
• 90% of BA skills are acquired on the job.

Accurately communicating requirements (business, stakeholder, functional, non-functional, & transition) is the root of success for all projects.


At the end of this course participants are able to:
• Plan, manage, analyze, document, and communicate requirements
• Demonstrate a solid understanding of the underlying principles of business analysis on which the IIBA® standard 'BABOK®' Guide is based
• Articulate the key roles, responsibilities and skills required of a successful Business Analyst
• Formulate a requirements’ management plan which will define all types of requirements including business, stakeholder, solution (functional & non-functional) & transition requirements
• Acquire the skills & competencies to elicit quality requirements
• Learn business analysis techniques: analysis, modeling (process & data), documentation, communicating, verifying & validating requirements.
• Become more effective change agents
• Become catalyst in identifying root causes to problems
• Develop and generate creative and innovative solutions
• Prepare to eventually qualify and write the IIBA CBAP®° CCBA™* or PMI-PBA** certification exams.

° For more information on the CBAP (Certified Business Analysis Professional®) eligibility, click here.
* For more information on the CCBA (Certification of Competency in Business Analysis™) eligibility, click here.
** For more information on the PMI-PBA (PMI Professional in Business Analysis) eligibility, click here.


The Classroom Environment

• Limited class size
• Small group workshops
• Constructive feedback
• Interactive and participative
• Designed for productivity

Topics Covered

• Enterprise analysis
• Stakeholder analysis
• Business analysis planning
• SMART requirements & attributes
• Requirement management & monitoring
• Requirements in the project life cycle
• Requirements elicitation techniques
• Interactive communication for success
• Facilitating the requirement workshop
• Introduction to modeling
• Business process modeling techniques
• Use cases
• Business rules & data models
• Requirements verification & validation
• Solution assessment & transitioning to deployment
• Presenting requirements
• Lean 6 Sigma in the BA world
• The agile business analyst
• Business standards: IIBA®, BABOK®, CBAP®,CCBA™
• Business analysis Workshops - Case study




Georges Bryson is a seasoned Senior Business Analyst - CBAP & CSTE certified, with over 25 years of experience in IS-IT. Former associate director & consultant in Bell Canada's Business Analysis-Project Management Center Of Excellence, he is a recognized Change Leader for the development and introduction of new Enterprise wide systems, processes, procedures and techniques, nationally and internationally.

Georges is a graduate of Concordia University, detains a Project Management as well as ITIL Foundation Version 3 and Lean Sigma Level 1 certifications. He presently teaches Business Analysis (Masters Certificate in Business Analysis program) and is VP Professional Development - IIBA Montreal chapter. He is co-founder and VP of MontGuide Inc.,a results orientated collaboration enterprise.

Georges is known for his analytical spirit, his passion for discovering in a collaborative team environment, creative, innovative and value-added solutions.


Bob is an experienced enterprise Senior Project Manager with over 30 years of Information and Technology experience within the telecommunications industry. Bob is a graduate of McGill University in computer science, and has his Masters Certification in Project Management from the Université du Québec à Montréal (UQAM). He has been a change agent in the development and introduction of new agile processes, procedures and collaboration techniques within various Information and Technology organizations. He has also designed and delivered various types of corporate training to more than 2500 managers on enterprise project tools, processes and techniques.

Bob is a consultant and works with various corporations providing facilitation and specialized training for teams in both IT and non-IT domains. Bob has a passion for teaching and developing people, he challenges teams to think out of the box, and during his workshops uses creative approaches to build an atmosphere of trust and creative thinking.


For information regarding tuition payment please refer to: Student Accounts

Third Party Billing

If you have an agreement with your employer whereby the company should be billed directly for your course fees, please refer here for instructions on initiating a Third Party Sponsorship.

Registration Deadline:

One week (7 calendar days) prior to the first class
If you miss the registration deadline, please contact us at 514-398-5454 or at pd [dot] conted [at] mcgill [dot] ca

Cancellation Policy:

Transcript Courses
All cancellation & section change requests must be made in writing to Pdregistrations [dot] conted [at] mcgill [dot] ca
Receive a full refund if your cancellation request is received prior the registration deadline - one week (7 calendar days) prior to the first class.
Receive a refund minus $100 cancellation fee if your cancellation request is received after the registration deadline - within one week (7 calendar days) prior to the first class.
No refunds are issued after the first class of the course, however suitable participation substitution will be permitted.

Frequently Asked Questions

Are there any pre-requisites for this course?
Students are expected to have access to the Internet.
Do I need to purchase any course material?
No, the required course Business Analysis Program binder which includes all the presentation slides, illustrations, business cases and exercises that you will need for the course and a copy of the Business Analysis Body of Knowledge® Guide Version 2.0 will be provided at no additional cost during your first class.
Are there any additional recommended readings?
Although the course binder includes all the material you will need for this course, some students find the following optional text to be a useful complement:

Wiegers, Karl Eugene, Software Requirements , 3rd Edition, Microsoft Press, 2013. ISBN: 978-0735679665.

This book is also available at the McGill Bookstore.
Will I obtain an attestation of completion?
This course will appear on your official McGill transcript. Upon successful completion of the course, you will receive an Attestation from McGill University. This attestation will indicate the number of CEUs and PDs earned.

What are CEUs?
CEUs are Continuing Education Units. A Continuing Education Unit is a measure of the number of hours of participation - contact and/or study - in an organized Continuing Education activity. One CEU represents ten hours of participation. Participants who successfully complete the Comprehensive Business Analysis course earn 16 CEUs.

What are IIBA® PDs/CDU’s?
For initial IIBA® CBAP®/CCBA™ certification, the term IIBA® uses is Professional Development hours, or PD hours when referring to the structured learning experience requirement. The number of Credit Hours for this course 1 hour of PD = 1 hour of classroom time x 76 hours = 76 PDs. Participants who successfully complete the Comprehensive Business Analysis course earn 76 IIBA® PDs.

For those Business Analysts who are seeking recertification, the term IIBA® uses is CDU (Continuing Development Units). The CDUs may be applied by IIBA® Certified Business Analysis Professionals (CBAP®) towards their maintenance of certification under the IIBA® Continuing Certification Requirements Program (CCR). Click here to visit the IIBA's website and find out more.
Can I take this course without being evaluated?
If you do not wish to be evaluated, you can fill out a Request for Non-Evaluation form at the Department prior to the second class. Your McGill transcript will show a grade of NE (Not evaluated). You will find the Request for Non-Evaluation form here. Note that students who request non-evaluation will not receive an Attestation of successful completion from McGill University, nor will they be granted CEU's.









The PMI Professional in Business Analysis designation (PMI-PBA) is a registered mark of the Project Management Institute, Inc.