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Working with Emotional Intelligence

During the last 100 years, the IQ test has been our predominant method of testing cognitive intelligence and human potential.  However, IQ and technical competencies are no longer enough to guarantee success. 

In today’s challenging work environment, “people skills” are at the heart of productivity and effective teamwork.  Emotional Intelligence - how we manage our own emotions and our interactions and communication with others – has a greater impact on our professional success than technical skills or competencies – and is what distinguishes top employees.  Through an understanding of “Emotional Intelligence” as well as our own strengths and challenges, we can learn more effective behaviours and increase our Emotional Intelligence at any stage of our lives.

Date: TBA
Time: 9:00 am – 5:00 pm
Location: 688 Sherbrooke West
Fee: $ 745 CAD plus applicable taxes


This interactive 2-day workshop provides participants with a model of Emotional Intelligence and a framework for better understanding the importance of EI in their workplace and everyday lives.  Participants will be introduced to the various competencies included in Emotional Intelligence, and will have the opportunity to build greater awareness of their own interpersonal strengths and challenges, their “hot buttons” and how to manage them in order to be more effective in their personal and work situations and create the results they wish to achieve. 

During the second day participants will be introduced to the Strength Deployment Inventory ® (SDI), a developmental tool that was created by Dr. Elias Porter, for effectively and accurately understanding the motives behind our behavior.  Participants will have the opportunity to examine the values that drive their behavior and the behavior of others, as well as the stages of conflict they experience as conflict progresses.   This understanding will help participants enhance their ability to manage and improve their personal and professional relationships, to communicate more effectively and to handle conflict more productively.

Who Should Attend

Professionals, supervisors and managers at all levels, as well as non-supervisory employees who wish to build their inter-personal skills.


At the end of this workshop, participants will be able to:

  • Understand what Emotional Intelligence is and the importance of Emotional Intelligence in their workplace;
  • Better understand their own specific strengths and challenges in this area
  • Use effective strategies and tools to enhance their working relationships and work productivity through effective communication, and improved management of the emotional impact of working with others.

Topics Covered

Day 1

  • The meaning of Emotional Intelligence and the importance of EI in the workplace
  • A model of Emotional Intelligence  
  • Competency research results and links with Emotional Intelligence
  • Learning and decision making styles (Kolb learning style inventory)
  • Johari Window
  • Strategies and tools to build Emotional Intelligence

Day 2

  • The Strength Deployment Inventory® (SDI)
  • The 4 Premises of Relationship Awareness Theory
  • The different “Motivational Value Systems” and Valued Relating Styles – and how these apply to each participant
  • The Stages of Conflict and how to use them to assist in effective conflict management strategies
  • Strategies and tools to build Emotional Intelligence


Jane Reichman Van Toch graduated from McGill University with a B.C.L. and an LL.B., and practised law for 12 years as in-house counsel for a large real estate developer.  After discovering her passion for Organizational Development, Jane returned to university and graduated with an M.A. in Human Systems Intervention from Concordia University.
Currently, Jane is a partner in NewLeaf Performance (, an organizational effectiveness consulting firm located in Montreal and Ottawa, where she leads the portfolio in Learning and Leadership.  Jane consults in the areas of individual, team and organizational effectiveness and delivers workshops in Emotional Intelligence to leaders across governmental, profit and not-for profit organizations.  In her prior position, Jane was Organizational Development & Talent Management Senior Advisor at McGill University.  In this role, she worked extensively in the areas of leadership development, Emotional Intelligence, group and competency development, coaching and performance management.  Jane is also a part-time lecturer in the Faculty of Applied Human Sciences at Concordia University.
Jane is passionate about empowering people through leadership and Emotional  Intelligence  training.  She has delivered training on a voluntary basis to youth leaders at Camp Amy Molson and the McGill International Student Leadership Program, and has contributed to conferences and round table discussions with Youth Employment Services.

Cancellation Policy

All cancellation & substitution requests must be made in writing. The following Cancellation Policy applies:

Up to 14 days prior to the start date: Full refund
7 days prior to the start date: Refund minus $100 Cancellation fee
Within 7 days of the start date: No Refund, however suitable participation substitution will be permitted

If no notice is given prior to the start of the event(s) and you fail to attend, you will be liable for the full course fee.

McGill SCS reserves the right to cancel an event up to 5 days prior to its start.

Contact Information

Telephone: 514-398-5454
E-mail: pd.conted [at]

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