Ashesh Mukherjee
BEng, Jadavpur University, India
MBA, Indian Institute of Management, Calcutta, India
PhD, University of Texas, Austin, USA
Dr. Ashesh Mukherjee joined McGill University after completing his PhD in marketing at the University of Texas at Austin. Dr. Mukherjee teaches consumer behavior, marketing management, and marketing research at the undergraduate, masters, and doctoral levels at McGill. He has also taught at universities in Brazil, Spain, Denmark, and India. Dr. Mukherjee has been nominated for the Principal & Vice-Chancellor's Award for Teaching Excellence, a university-wide teaching award at McGill University and has received the Best PhD Advisor Award from the Desautels Doctoral Student Society.
Dr. Mukherjee's research focuses on marketing communications, word-of-mouth, online behavior, and pro-social behavior. In his research on marketing communications, Dr. Mukherjee has studied topics such as the use of humor in advertising, the use of scarcity in advertisng, and the advertising of high technology products. In his research on word-of-mouth, Dr. Mukherjee has studied the impact of product advisors – such as movie critics and wine critics – on consumer decision making. In his research on online behavior, Dr. Mukherjee has studied consumer behavior in peer-to-peer markets such as Airbnb and Uber. In his research on pro-social behavior, Dr. Mukherjee examines methods to increase charitable donations and environmental conscious behaviors among consumers.
His research has been published in leading marketing journals, such as the Journal of Consumer Research, Journal of Consumer Psychology, Journal of Advertising, Psychology & Marketing, and Marketing Letters, and he has presented his work at academic conferences such as the Association for Consumer Research and Society for Consumer Psychology. Dr. Mukherjee's research has been funded by grants from the Social Sciences and Humanities Research Council of Canada (SSHRC), and has been reported in media such as the Economist and Globe & Mail.
Papers in Peer-Reviewed Journals
Mukherjee, Ashesh, Thomas Burnham, and Dan King (2021), “Listening to Dissatisfied Customers: The Effect of Anticipated Firm Interaction on Expressed Customer Satisfaction,” Journal of Retailing and Consumer Services, Forthcoming (March).
Mukherjee, Ashesh, Seung Yun Lee and Thomas Burnham (2020), “The Effect of Others’ Participation on Charitable Behavior,” forthcoming, Journal of Business Research.
Auschaitrakul, Sumitra and Ashesh Mukherjee (2017), “Online Display Advertising: The Influence of Website Type on Advertising Effectiveness," Psychology & Marketing, 34 (4), 463-480.
Mukherjee, Ashesh and Seung Yun Lee (2016), “Scarcity Appeals in Advertising: The Role of Expectation of Scarcity,” Journal of Advertising, 45 (2), 256-268.
Mukherjee, Ashesh and Laurette Dube (2012), “Mixing Emotions: The Role of Humor in Fear Advertising,” Journal of Consumer Behavior, 11 (2), 147-161.
Hansen, Torben, Ashesh Mukherjee, and Thyra Uth Thomsen (2011), “Anxiety and Search during Food Choice: The Moderating Role of Attitude towards Nutritional Claims,” Journal of Consumer Marketing, 28 (3), 178-186.
Gershoff, Andrew D., Ashesh Mukherjee, and Anirban Mukhopadhayay (2008), "Whats Not to Like? Preference Asymmetry in the False Consensus Effect," Journal of Consumer Research, 35 (1), 119-125.
Gershoff, Andrew D., Ashesh Mukherjee, and Anirban Mukhopadhayay (2007), "Few Ways to Love, But Many Ways to Hate: Attribute Ambiguity, and the Positivity Effect in Agent Evaluation," Journal of Consumer Research, 33 (4), 499-505.
Mukherjee, Ashesh, Andrew D. Gershoff, and Anirban Mukhopadhayay (2006), "I Love it or I Hate It: The Positivity Effect in Stated Preferences for Agent Evaluation," Marketing Letters, 17 (2), 103-117.
Woltman Elpers, Josephine L.C.M., Ashesh Mukherjee, and Wayne D. Hoyer (2004), "Humor in Television Advertising: A Moment-to-Moment Analysis," Journal of Consumer Research, 31 (3), 592-598.
Gershoff, Andrew D., Ashesh Mukherjee, and Anirban Mukhopadhayay (2003), "Consumer Acceptance of On-line Agent Advice: Extremity and Positivity Effects," Journal of Consumer Psychology, 13 (1&2), 161-170.
Mukherjee, Ashesh and Wayne D. Hoyer (2001), “The Effect of Novel Attributes on Product Evaluation,” Journal of Consumer Research , 28 (3), December, 462-472.
Alden, Dana L., Ashesh Mukherjee, and Wayne D. Hoyer (2000), "The Effects of Incongruity, Surprise and Positive Moderators on Perceived Humor in Advertising," Journal of Advertising, Summer, 29 (2), 1-16.
Alden, Dana L., Ashesh Mukherjee, and Wayne D. Hoyer (2000), "Extending a Contrast Resolution Model of Humor in Television Advertising: The Role of Surprise," International Journal of Humor Research, 13 (2), 193-217.
Books
Mukherjee, Ashesh (2018), The Internet Trap; Five Costs of Living Online, University of Toronto Press, Rotman -UTP Publishing, 2018
Awards
Best article award (2016), awarded by the Journal of Consumer Research.
Mukherjee, Ashesh and Wayne D. Hoyer (2001), “The Effect of Novel Attributes on Product Evaluation,” Journal of Consumer Research, 28 (3), December, 462-472. This article was selected as one of the best articles on innovation published in the Journal of Consumer Research during the period 2000-2016: “A Curation of the Psychology of Innovation 2000-2016,” Journal of Consumer Research (2016).
Best article award (2016), awarded by the Journal of Advertising.
Alden, Dana L., Ashesh Mukherjee, and Wayne D. Hoyer (2000), "The Effects of Incongruity, Surprise and Positive Moderators on Perceived Humor in Advertising," Journal of Advertising, Summer, 29 (2), 1-16 (lead article). This article was selected as one the best articles on humor in advertising published in the Journal of Advertising during the period 2000-2016: “A Curation of Advertising Humor 2000-2016,” Journal of Advertising (2016).
- Nominated for the McGill University Principal & Vice Chancellor’s Award for Teaching Excellence, 2006 (university-wide teaching award)
- Received Best PhD Advisor Award, Desautels Doctoral Student Society, 2013 (faculty-wide teaching award)
- Nominated for Desautels Faculty of Management Innovation in Teaching Award, 2019 (faculty-wide teaching award)
- Received Desautels Faculty of Management Undergraduate Elective Teaching Award 2021 (faculty-wide teaching award)
Grants
2018/19: McGill University
2017: Social Sciences & Humanities Research Council of Canada
2016: Social Sciences & Humanities Research Council of Canada
2015: Social Sciences & Humanities Research Council of Canada
2010: Social Sciences & Humanities Research Council of Canada
2006: Social Sciences & Humanities Research Council of Canada
2006: Teaching and Learning Improvement Fund, McGill University
2002: Social Sciences & Humanities Research Council of Canada
2000: Social Sciences & Humanities Research Council of Canada
1998: McGill University
