PhD Research Proposal Presentation: Anand Bhardwaj

Mr. Anand Bhardwaj, a doctoral student at McGill University in the area of Strategy & Organization will be presenting his research proposal entitled:

Artificial Intelligence and Operating Room: Entangling expertise and AI in healthcare coordination

Tuesday, May 14, 2024 at 6:00pm – 7:30pm

Student Committee Chair: Professor Samer Faraj

Please note that the presentation will be conducted in hybrid mode and only the student and committee members may participate.

ABSTRACT:

Recent organizational research has highlighted the effects of introducing artificial intelligence (AI) into organizations, where AI can reconfigure relationships among actors and groups, modify or transform existing work processes, and encode previously informal rules and policies. Less understood is how local knowledge and work arrangements shape early instantiations of such technologies. These issues are particularly salient in the context of healthcare, where resources are constrained, and AI is increasingly being seen as a promising solution. Thus, the research question this study aims to answer is: How do local expertise arrangements influence the development of AI solutions for complex coordinated work in healthcare?

This proposal outlines a six-chapter dissertation research monograph based on an ongoing qualitative field study of two intertwined phenomena: Operating Room (OR) scheduling- a complex, ongoing coordinated achievement that unfolds in hospitals across multiple expert groups, and AI development- a complex one-time process of constructing an expert system based on emerging technology in an organization, to be used by that organization locally. My field setting consists of two specialty hospitals in the same city, part of the same public healthcare system, facing similar challenges with OR scheduling, partnering with the same technology developer, attempting to develop locally customized AI solutions based on the same early-stage prototype.