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IT Services Accessibility Considerations

8 Jun 2021

Sometime ago I had the opportunity to train a former McGill Ph.D. alumnus and employee. I was teaching him how to use the McGill Web Management System (WMS) and what was impressive about this is...

Online Training Best Practices - MS Teams & Webex

7 Jan 2021

In April 2020, as the University migrated many services to an online setting, our IT Training Team embarked on a new adventure - delivering courses online via two IT Services: Microsoft Teams and...

New Microsoft 365 feature: Cortana daily “Briefing” email

4 Dec 2020

Want a little help managing actionable tasks and finding time in your schedule to get work done? Microsoft 365 is offering a new and secure service called the Cortana daily “Briefing” email to help...

Remote learning at McGill using Zoom: Worldwide student access

2 Sep 2020

Zoom is a web conferencing tool. In the context of remote teaching and learning at McGill, it enables instructors and students to easily convene in online sessions, chat with or without video...

LinkedIn Learning for staff: New features and tools

18 Nov 2022

We are pleased to announce that new features are now available on the LinkedIn Learning (LIL) platform. These will further enable learners to customize learning paths, enhance their technical...

Signed, sealed, and delivered...electronically

26 Apr 2022

There is no doubt that the global pandemic has accelerated countless digital transformations, and McGill’s business processes are no exception. With institutions rapidly moving to the cloud and a...

What’s new on the IT Support site?

15 Dec 2021

Launched in June 2020, the IT Support site is a one-stop shop for all your IT needs. Search the Knowledge Base for information and how-to instructions, make requests for IT services, report an...

Introducing SharePoint Online 

22 Nov 2021

SharePoint is not a new tool… if you’re using Microsoft OneDrive, Teams, or Forms you are already using SharePoint! It is the cloud storage platform behind these Microsoft 365 tools. ...

Get ready for a new IT Support experience

11 May 2020

Get ready for a new, customized IT support experience -- one integrated site, where you can find information and how-to instructions, make requests for standard IT services, get help when you have...

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