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UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13

UPDATE SUCCESSFUL:

We would like to thank you for your patience during the recent Documentum downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!

 

ORIGINAL MESSAGE posted on March 3, 2023:

Dear members of the McGill community,

Published: 3 Mar 2023

Spectrum NG Sign-On mechanism update, February 28th 2023

Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.

Published: 28 Feb 2023

Quebec government directive to remove TikTok from mobile devices

La version française suit.

Dear members of the McGill community,

Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which McGill covers the cost of the mobile service. If you currently have TikTok installed on your McGill mobile device, you must remove it immediately.

Published: 28 Feb 2023

Automated uninstallation of unused software on McGill-managed machines

As part of McGill’s ongoing efforts to keep our systems secure, McGill IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers. 

How does this affect you? 

Published: 13 Feb 2023

Malicious email: Beware of emails with MS OneNote attachment

The education network is currently facing a large wave of fraudulent emails with a Microsoft OneNote attachment containing Qakbot malware. The impact of an infection by this malware is high, so the IT  Information Security department has taken the precaution to block emails containing these attachments when they originate from an external source (e.g. come from a non-McGill email address).

Published: 10 Feb 2023

Resource Account Information Drop-In Sessions for Sponsors

Hello,

The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.

Published: 8 Feb 2023

myCourses: Processing delays in course enrolment and unenrolment

An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses. 

We thank you for your patience while we work to resolve the issue. 

Published: 9 Jan 2023

Staff and student versions of It Takes All of Us will be available in myCourses

An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: https://www.mcgill.ca/sv-education/

Published: 14 Dec 2022

Free cloud storage for students via Microsoft OneDrive

Did you know... McGill students have access to 20 GB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.

Important: New OneDrive storage capacity

Please note that students admitted on and after December 11th, 2023, receive 20GB of storage for McGill's OneDrive as well as 20GB storage for McGill's email (Outlook).

Published: 9 Dec 2022

Updates to McGill’s anti-virus software: Messages displayed on Windows machines during scheduled update

McGill-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, McGill’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.

Published: 28 Oct 2022

Enhanced anti-phishing and anti-malware protection to be enabled for the full McGill community

On October 24th 2022, IT Services will be adding enhanced anti-phishing and anti-malware protection to your McGill email and Microsoft Teams conversations. Here are some details on what’s changing: 

Published: 20 Oct 2022

Phishing scam: "HIRING!!! SERIOUS ENQUIRES ONLY NOTE: ( 18+ and Above )"

A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link to a shared document. See an example of the message to the left.

Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Published: 20 Sep 2022

Phishing scam: "Office 365 Password Requirement Pending"

A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link to a shared document. See an example of the message to the left.

Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Published: 20 Sep 2022

FAMIS access now on containment site as of June 15, 2022

As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.

Published: 15 Jun 2022

uPrint price increase as of May 1, 2022

As of May 1, 2022, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:

From:

Black and white impressions: $0.07/per impression Colour impressions: $0.23/per impression

To: (for all paper sizes)

Published: 26 Apr 2022

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