Alumni Password Reset

The McGill Password Reset path you take depends on the information you are able to provide. 

What information can you provide?

Choose the first item in the list that corresponds to your situation:

If you cannot provide any of the information above, contact the IT Service Desk for assistance.


If you know your McGill ID or Alumni ID, year of graduation and Faculty/School of graduation...

Go the Alumni Password Recovery form >>

Alumni Password Recovery


If you know your McGill ID and Minerva PIN...

  1. Log into Minerva with your McGill ID number and PIN
  2. Go to Personal Menu > Password for McGill Username and follow onscreen instructions to reset your McGill Password.

Minerva Change Password


If you know the answer to your Minerva Security Question...

 
  1. On the Minerva login page, enter your McGill ID number and click FORGOT PIN?
  2. Answer your Security Question; follow instructions to reset your PIN.
  3. Go to Personal Menu > Password for McGill Username to reset your McGill Password.

Minerva - answer security question


If you have an alternate email address on file...

 
  1. On the left side of the Minerva login page, enter your McGill ID number and click FORGOT PIN? (you can also click FORGOT ID? to have your McGill ID number sent to you via the email address on file).
  2. On the Security Answer page, click FORGOT ANSWER?
  3. You will be prompted to enter a valid Email address that is already on file, where you can receive a PIN reset link.
  4. Once you reset your PIN, go to the Minerva Personal Menu > Password for McGill Username and follow instructions to reset your McGill Password.

Minerva - request PIN reset link via email