Total respondents polled: 40
View results below.
Question 1: What is your status?
Question 2: When was the last time you accessed the portal?
46 % respondents access the portal all the time!
Question 3: What services do you access from the portal?
Minerva, mycourses and email are the top services accessed.
Question 4: If the portal is down, are you still able to access the services you need?
69 % respondents are able to access services when the portal is down.
Question 5: How can we improve the myMcGill portal?
Here are some responses:
- Add links to content that is relevant to all students and staff. For instance: why is myInvolvement not there?
- Organize the content.
- All I access from the Portal is myCourses and Minerva, but that's inconvenient because myCourses opens a separate tab and requires a duplicate login.
Question 6: Additional comments:
- If links to other major systems are added to the portal and it serves as a single-login function, it would have a lot more value to staff (no need to remember all the URLs for present, servicenow, limesurvey, etc.).
- Setting up an occasional lunch and learn to explain the new features or developing a quick instructional video would be a plus.