*N.B. This course was previously called 'COACHING FOR PERFORMANCE'*
Audience:
Description:
Coaching skills are more vital than ever to maintain employee engagement, productivity and accountability in these times of change. This workshop will assist you in coaching your employees to develop their technical and behavioural competencies that will in turn maximize their contribution.
In this workshop, participants will:
• Be sensitized to the practice of coaching in their day-to-day role;
• Explore different types of coaching and when to use each approach with their employees (coaching for development vs. coaching for improvement); and
• Practice the fundamentals of effective coaching behaviours using concrete scenarios (e.g. maintaining appropriate boundaries, coaching questions and effective responses/reflections, dealing with real issues while avoiding escalation, etc.)