Agent Services

On this page: Agent booking | Keys sign-out | Patrols


Security Agents provide coverage on McGill property during events, construction, licensed liquor events, short and long term University building projects, special department events that require VIP security, crowd and traffic control and more.

book an agent

Learn more about our Agent booking policy and to find out our posted current rates. 

Requests for Security Agents must be submitted by an online form.


Keys Sign-out

No one other than Security Services personnel may sign out Security Services’ keys. This policy is in effect to protect against the duplication or loss of our keys. It does not affect the keys we hold on behalf of Facilities Operations and Development or Network and Communication Services.

Key requestors can choose from one of the following alternatives when needing access to a McGill building, department or room:

  • Book a Security Agent through our online form. The Security Agent will be given all the necessary keys and will escort the requestor for the access required. There is a minimum 4 hour booking.
  • Obtain the keys directly from the respective building director, department head or room occupant, as applicable.
  • Macdonald Campus: Simply go to Security Services at Laird Hall Room 101 to sign keys out.


A Patroller's duty goes beyond responding to alarms and emergencies. Patrollers are also trained to detect safety hazards, maintenance deficiencies and more. On campus 24/7, they can be of assistance in a matter of minutes. When there is no incident requiring their presence, you may see them around campus, building relationships with the McGill community. Don't be shy to approach a Patroller if you require directions to a University building.