Access Services Advisor (MT0483, SAF2B, GR5)

Job Category: 
Term positions for management and excludeds

Position Summary:

Responsible for the needs assessment process for students requiring disability-related support services offered at McGill and through Government programs. Advise students on disability-related issues. Liaise with faculty, academic units, other Student Services and external organizations. Manage outreach and promotional activities. Hire, train and supervise student workers and invigilators.

Duties and Responsibilities: 

  • Assess disability support needs of students experiencing a wide range of temporary and permanent disabilities based on an interview with the student and assessment of appropriate medical documentation. As required, follows up with internal and external professionals to clarify diagnostic information
  • Recruits, hires trains and supervises casual employees providing support services for students (sign language interpreters; attendants for students with physical disabilities; academic aids for students with vision impairments; tutors, scribes, invigilators for exams etc.), support for office operations (outreach, front reception assistance, etc.)
  • Advises faculty and appropriate University departments on accommodating students in the classroom environment, Liaises with other university departments, including Teaching and Learning Services (TLS) to promote and embed Universal design concepts in teaching
  • Liaises between students and appropriate provincial funding agencies (MERSST, CNESST, SAAQ, etc. and funding agencies in other provinces). Facilitates individual applications for provincial funding for services and adaptive equipment.
  • Organizes and animates activities for students in the field of Disability Studies. Liaises with Social Equity and Diversity in Education (SEDE) office and various academic units. Plans and implements activities which promote awareness of services offered by the Office for Students with Disabilities to both students and staff across the University.
  • Maintains and updates current knowledge of disability issues.

Education and Experience:

Undergraduate degree

Three (3) years' related experience

Other Qualifying Skills and Abilities:

Undergraduate degree in a related filed desired. Graduate degree preferred. Experience working in a professional service provider role with people who have disabilities. Experience advising students in the university environment is preferred. Ability to advise faculty and administrators on student disability-related academic issues. Experience in disability field with particular emphasis on current trends in post-secondary disability service provision, including the Social Model, Universal Design and ecological modes of intervention. Knowledge of post-secondary Universal Design objectives. Must be self-directed and able to work autonomously and as part of a multi-disciplinary team. Tact, diplomacy, excellent interpersonal, organizational and communication skills are essential. Experience leading discussion groups and classes. Experience working on a one-to-one basis with a potentially high stress, constantly changing clientele. Knowledge of adaptive technology for students with vision impairment. Proven presentation skills, interview skills and supervisory experience; experience in recruiting and supervising support workers and personal attendants. English and French, spoken and written.

How to Apply:

Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to Student Services at staffing.s2 [at]

The deadline to apply for this position is December 20, 2018 at 5:00 PM.

*Current employees: please indicate your McGill ID number in your application.*

We thank all applicants for their interest in McGill University. However, Student Services will only contact applicants selected for an interview.

Employment Equity:

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, Professor Angela Campbell, Associate Provost (Equity and Academic Policies) at angela.campbell [at] or 514-398-1660.

Student Services
Salary Range: 
(Grade 05) $56,000 - $70,000 (midpoint) - $91,000
33.75 (Overtime, including evening and weekend hours may be required during peak periods)
April 30, 2019 (With the possibility of extension)
Reporting to: 
Associate Director, Advising and Accommodations
Reference no.: