UNIONIZED POSITION COVERED BY THE MUNACA-PSAC BARGAINING UNIT
Under the direction of the immediate supervisor, provides administrative and secretarial support for administrative and student affairs activities. Participates in ensuring the smooth functioning of the unit's operations. Responsible for documents and files of unit. Acts as resource person for policies and procedures. Coordinates activities related to admission, examinations, registration and graduation. Advises students and resolves problems in relation to their files. Edits documents for grammar and accuracy. Administers unit accounts.
Duties and Responsibilities:
- Acts as resource person regarding academic and administrative policies and procedures. Resolves problems within area of responsibility. Consults relevant documentation and liaises with appropriate internal and external resource persons to obtain and provide information on diverse and complex issues.
- Receives and provides detailed information and explanations to students. Controls enrolment in courses. Completes and approves forms concerning course or program changes, interdepartmental or interuniversity registration, and residency and internship programs.
- Assists academic advisors in relation to matters such as equivalencies, recognition of courses from other institutions, transfer of credits, and probationary status. Prepares and verifies files. Coordinates and schedules student interviews.
- Advises students in relation to their files. Resolves problems. Ensures the application of academic regulations and deadlines. According to the needs of the unit, prepares residency rotation and other student activity schedules, contacting the necessary officials to coordinate and verify placement.
- Verifies and compiles grades. Coordinates submission of grades and requests for grade revisions as well as deferred exams. Verifies and corrects transcripts. Prepares for and attends evaluation meetings and follows up as required.
- Produces reports and statistics. Takes note and types various documents such as correspondence, reports, memos, etc. Updates, prepares and coordinates publication of documents such as publicity brochures, departmental handbooks, and annual reports, including maintaining and updating web pages. Drafts correspondence and other short documents of a complex nature. Formats documents and edits for grammar, spelling and accuracy. Signs certain documents.
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.
Education and Experience:
DEP (Secretarial/Office Systems)
Four (4) years' related experience
Other Qualifying Skills and Abilities:
Direct experience working with students to improve and enhance the student experience, and to create student success. Client-focused, with a high level of tact, diplomacy, and professionalism and an ability to work productively with students, faculty and staff, external school and government partners, and the public. Familiarity and comprehensive knowledge of the Quebec elementary and secondary school systems. Experience working with and navigating internal and external policies and procedures. Active listening skills as well as the ability to clearly transmit and receive information both in writing and verbally. Demonstrated organizational skills and ability to multitask. Strong MS Excel skills, with attention to detail as it pertains to coding, reviewing, and summarizing student records. Demonstrated ability to prioritize and meet deadlines. Ability to work autonomously and as part of a team. Experience with content and/or web management systems, as well as information/administrative systems (e.g. Banner SIS, Minerva, CRMs). English and French, spoken and written.
How to Apply:
Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to the Faculty of Education at staffing.education [at] mcgill.ca
The deadline to apply for this position is February 25, 2020 at 5:00 PM.
*Current employees: please indicate your McGill ID number in your application.*
We thank all applicants for their interest in McGill University. However, the Faculty of Education will only contact applicants selected for an interview.
The masculine is used to lighten the text, without prejudice to the feminine form.
In order to maintain internal priority, McGill employees must apply within the delays specified in the MUNACA collective agreement for positions covered by the collective agreement or according to the personnel policies for positions covered by the personnel policies.
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr [at] mcgill.ca or 514-398-3711.