Contribute to the development and support of the IT Systems to ensure that they meet the current and future needs of the stakeholders and users community.
- Support IT team in resolving system incidents/problems and act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required;
- Lead the implementation of simple enhancements to existing systems that meet business requirements and are aligned with IT orientations:
- Gather business requirements,
- Evaluate feasibility, provide estimates, design solutions and prepare detailed specifications,
- Coordinate team effort in developing and implementing the enhancements.
- Work with other IT Professionals and Business Subject Matter Experts in implementing new systems that meet business requirements and are aligned with IT orientations,
- Provide estimates for tasks and artifacts under own responsibility,
- Transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards.
- Develop the following artifacts (not limited to) for hand off to the development team and/or third-party vendors: functional specifications, interface designs and configuration specifications.
- Develop test scenarios and conduct detailed functional and integration testing to ensure programming/configuration has been done in accordance with detailed functional specifications and business requirements.
- Perform or assist in the configuration and control of system parameters and files to meet business requirements.
- Support Business Subject Matter Experts and users during user acceptance testing.
- Assist in the development of application documentation, user documentation and training materials.
Three (3) years' related experience
Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to IT Services:
McGill University, HR IT Services
688 Sherbrooke Street West, 16th floor
careeropportunity.its [at] mcgill.ca
*Current employees: please indicate your McGill ID number in your application.*
We thank all applicants for their interest in McGill University. However, IT Services will only contact applicants selected for an interview.