Business Analyst (MR4994)

McGill University - Human Resources
Position Title: 
Business Analyst (IST3E)
Position Summary: 

Responsible for identifying the business needs of clients and stakeholders in order to contribute to the determination of IT-solutions to business problems.

Primary Responsibilities: 
  • Elicit, analyze, validate and document business, organizational and/or operational requirements.
  • Translate business requirements into system design components (including but not limited to high-level use cases, UI prototypes (screen mockups); work closely with systems analysts and solution architects to ensure traceability of the business requirements to the delivered IT-solutions.
  • Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs.
  • Contribute to the preparation of communication plans between clients/stakeholders and IT from project inception to final implementation
  • Understand business processes in order to recommend ways to automate them and their related activities.
  • Proactively support the Design and Construction and Implementation phases by reviewing design documents and ensuring requirements are met; reviewing test strategy, test plans and test cases to ensure requirements are met; supporting QA and testing team; reviewing defects and working with client to determine the priority of fix and/or manual work around
  • Apply proven communication, analytical, and problem-solving skills to maximize the benefit of IT system investments and to assist in implementing new business process solutions.
  • As part of requirements elicitation activity, serve as a liaison between the business units and the IT teams
  • Remain current with trends and topics related to Business Analysis.
  • Perform other duties as assigned.
Minimum Education & Experience: 

Undergraduate degree

Five (5) years' related experience

Other Qualifying Skills And/Or Abilities: 
Demonstrated business and functional knowledge (eg. Student, Business Intelligence, Finance etc.) in various domains of activity.Demonstrated experience in at least one implementation of a major system, for example, ERP. Excellent business analysis skills - ability to understand and clarify business needs formulated by requesters and stakeholders. Experience working with third-party software and third-party suppliers. Demonstrated effective communication, writing and planning skills. Self-motivated with ability to work well with multiple teams in cross functional set-up. Demonstrated ability to work on multiple initiatives simultaneously and to manage deadlines. Demonstrated ability to facilitate requirements gathering sessions with SMEs who possess varying levels of technical expertise. Knowledge of the following would be an asset: Business process techniques (BPMN), Master Solution Delivery methodologies (Macroscope Productivity Center), SOA concepts, BI concepts. Experience in the implementation, development and support of ERP, client-server and web-application systems. Business Analysis certification considered a very strong asset. English, spoken and written. French spoken and read. Familiarity with Oracle, SQL, Java, Groovy Grails, an asset.
Reference Number: 
Reporting To: 
Portfolio Manager, Student Life & Teaching
Salary Range: 
(Grade 08) $88,700 - $110,880 (midpoint) - $133,060
IT Services
Application Services for Student Teaching and Research
Position Type: 
Hours Per Week: 
How To Apply: 

Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to IT Services:


(514) 398-4451


careeropportunity.its [at]

*Current employees: please indicate your McGill ID number in your application.*

We thank all applicants for their interest in McGill University. However, IT Services will only contact applicants selected for an interview.

The masculine is used to lighten the text, without prejudice to the feminine form.

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