Program Administrator (MT0748, ADM1A, GR3)

Job Category: 
Term positions for Management and Professionals


Position Summary:

Reporting to the Program Director, the Program Administrator will provide administrative and student affairs support to the Masters of Management in Retailing (MMR) Program. The incumbent will be responsible for maintaining program standards and practices, advising stakeholders on registrations and admissions; and provide leadership and mentoring to clerical staff members and casual employees as required.

Duties and Responsibilities:

  • Inform and advise prospective applicants; establishing and maintaining an admissions process consistent with McGill's policies, databases, deadlines and software systems.
  • Serve as the primary resource person for students, from first contact to graduation; managing course scheduling and set-up, registration; performs degree audit; administering student awards; advocating for the program with Enrolment Services, Student Accounts, and Graduate Studies; mediating between students and the University.
  • Monitor program’s accounts liaising with the FST team as appropriate; work with the Academic Director to determine event budget and manage expenses for that budget.
  • Is also the resource person to clarify to senior administrators the program's unique recruitment and admissions policies.
  • Liaise with the university on entry and documentary requirements.
  • Work closely with the Faculty's Marketing and Communications team to execute a plan to increase visibility of the program, and to help market and organize information and recruitment sessions (local, online and global); support the development of, and optimize marketing materials (brochures, fact sheets, presentations, website, social media, emails, etc.)
  • Prepare contracts for the program’s instructors; manage payment of invoices related to the program.
  • Responsible for the purchase of databases.
  • Assist in implementing and delivering email campaigns; manage the flow of information and communication and disseminate it according to plan/strategy; help develop marketing communications campaigns.
  • Create and distribute surveys.

Education and Experience:


Three (3) years’ related experience

Other Qualifying Skills and Abilities:

Undergraduate degree with one (1) year related experience an asset. A self-starter with student affairs and admissions experience. Team player with a strong sense of commitment and dedication to collaborate with the communications team members and other Faculty stakeholders. Excellent organizational and communications skills with strong attention to detail. Ability to prioritize and manage several deadlines at once. Knowledge of UApply and marketing experience are definite assets. Demonstrated ability to use the Microsoft Office suite, i.e. word processing, excel, database, and Minerva and Banner. English (spoken and written) French (spoken).

How to Apply:

Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to Desautels Faculty of Management:


McGill University, Desautels Faculty of Management, Area Personnel Office

1001 Sherbrooke Street West (Samuel Bronfman Building), room 312/313

Montreal, Quebec

H3A 1G5


(514) 398-5116


hr.mgmt [at]

The deadline to apply for this position is December 5, 2019 at 5:00 PM.

*Current employees: please indicate your McGill ID number in your application.*

We thank all applicants for their interest in McGill University. However, Desautels Faculty of Management will only contact applicants selected for an interview.

In order to maintain internal priority, McGill employees must apply within the delays specified in the MUNACA collective agreement for positions covered by the collective agreement or according to the personnel policies for positions covered by the personnel policies.

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [at] or 514-398-3711.

Desautels Faculty of Management
Master of Management in Retailing (MMR)
Salary Range: 
(Grade 03) $47,000 - $58,800 (midpoint) - $70,600
One (1) year
Reporting to: 
Program Director MMR
Reference no.: