Supervisor, Investigations and Community Relations (MR3631)

McGill University - Human Resources
Position Title: 
Sup Investigations & Com Rel (LOG2B)
Position Summary: 

Reporting to the Associate Director Campus Public Safety (Security Services), the Supervisor Investigations and Community Relations is responsible for providing a high level of organizational & leadership skills to the Security Services Department under Campus Public Safety. The Supervisor will promote and maintain a safe and healthy environment for students, staff and visitors to campus facilities, in conformity with applicable laws, regulations and codes.  He/she will troubleshoot, assess and resolve problems using specialized skills and technical knowledge. The Supervisor will provide advice to unit members on problem resolution, & will develop and implement procedures and/or controls to enhance the operation of the unit and will participate in the development and implementation of new initiatives that support the strategic direction of the department/unit by keeping abreast of new developments and trends in the security field.

Primary Responsibilities: 
  • Participates in the development and implementation of new policies that support the strategic direction of Investigations and Community Relations.
  • Deliver and implement safety trainings to McGill students, faculty and staff;
  • Supervises the Operations Administrator in statistical analysis and crime prevention;
  • Use professional expertise and specialized skills to determine departmental needs as it relates to investigations and crime prevention efforts;
  • Plans, implements and manages community relations projects that meet the mission goals of the department;
  • Determines scope, timing, and direction of investigations as well as prepares reports that detail investigation findings;
  • Represents the University as the primary investigator in criminal cases;
  • Obtains and verifies evidence by interviewing and observing suspects and witnesses, or by analyzing records;
  • Views, retrieves and authorizes video footage as it relates to criminal acts.
  • Prepares evidence for court appearances and serves as a witness;
  • Establishes and maintains relationships with external law enforcement and regulatory agencies to obtain and/or exchange information.
  • Liaises with law enforcement agencies for the negotiation and settlement of prosecution notices;
  • Establishes sting operations based on crime trends in various buildings across campus;
  • Disseminates information to the University community on security precautions in case of emergencies or threats;Develops relationships in order to increase the University's visibility within the community;
  • Determines departmental needs as it relates to crime prevention efforts as well as conducts tabling events, gives presentations and meets with community members;
  • Writes promotional literature to highlight security’s products and services;
  • Ensures that the Campus Public Safety web site is updated and current;
  • Represents the department and the Associate Director – Campus Public Safety (Security Services) at various meetings and events and/or during his/her absence;
  • Undertakes a role under the Incident Command System during a crisis, emergency or disaster in accordance with the University’s Emergency Response Plan.
Minimum Education & Experience: 

Undergraduate degree

Three (3) years' related experience



Five (5) years' related experience

Other Qualifying Skills And/Or Abilities: 
Demonstrated leadership, analytical, decision-making and problem-solving skills. Ability to work under pressure, adapt to changing conditions and priorities. Ability to work independently and as part of a team. Ability to deliver a high volume of superior quality work and complex tasks with minimal guidance. Demonstrated experience working with highly confidential information and must maintain discretion. Ability to work simultaneously on a range of projects requiring different skills and resources. Demonstrated initiative, research and organizational skills. Ability to prioritize and multitask in a deadline-oriented environment. Must possess the ability to understand the impact and interaction of a diverse set of procedural requirements. Ability to work in a PC environment using specialized databases and web resources. Strong report writing and project planning skills. The following certifications/trainings are considered assets: First Aid and CPR certification; Level 100, 200 & 300 Incident Command System certification; Certified Protection Professional (CPP) & Professional Certified Investigator (PCI) designation. Excellent written and communication skills in both English and French.
Reference Number: 
Reporting To: 
Associate Director, Campus Public Safety
Salary Range: 
(Grade 04) $50,300 - $62,900 (midpoint) - $81,800
Facilities Management and Ancillary Services
Security - Downtown
Position Type: 
Hours Per Week: 
Additional Information: 
Regular work schedule: 8 hour shifts covering anywhere from 08h30-18h00 (Monday-Friday). May be called upon to work on weekends.
How To Apply: 

Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to Facilities Management and Ancillary Services:


McGill University, Facilities Management and Ancillary Services (HR), Area Personnel Office

1010 Sherbrooke Street West, 10th floor

Montreal, Quebec

H3A 2R7


(514) 398-5191

Email [at]

The deadline to apply for this position is May 30, 2018 at 5:00 PM.

*Current employees: please indicate your McGill ID number in your application.*

We thank all applicants for their interest in McGill University. However, Facilities Management and Ancillary Services will only contact applicants selected for an interview.