Event

Seminar: Customer Service Excellence (1-day)

Tuesday, March 27, 2018
Bronfman Building McGill Executive Institute, 6th floor, 1001 rue Sherbrooke Ouest, Montreal, QC, H3A 1G5, CA
Price: 
$795

Best practices for an outstanding customer service
 

Dealing with people effectively is not always an easy task. Yet employees on the front lines are often the first—and the largest—factor in how customers see your business, as well as in your business’s long-term success.

Discover untapped opportunities and develop strong customer skills using simple and effective ways to deal with clients—even demanding ones. The end goal is to provide you with the tools you need to foster an authentic bond with all your customers.

For more information, visit Customer Service Excellence (1-day).

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