COMPLETED: Trend Micro OfficeScan upgrade October 4, 10, 11

News

IT Services has successfully installed new critical patches for Trend Micro OfficeScan on all campus computers and laptops.


ORIGINAL MESSAGE

IT Services will be installing two new critical patches on McGill’s Antivirus server, Trend Micro OfficeScan, on all campus computers and laptops. Home computers are not affected.

The upgrade will be staggered and performed at 6:30 pm until 7:00 pm on one of the following days:

  • Wednesday October 4
  • Tuesday, October 10
  • Wednesday October 11

While the Trend Micro OfficeScan antivirus client is being upgraded, your computer may display some warning messages. These warning messages should only appear for a brief moment during the upgrade process (10-15 minutes) and can be ignored.

When the Trend Micro OfficeScan icon reappears and there are no further warning messages, computers are again protected from viruses and other malware.

If you have any questions, please contact the IT Service Desk. For information on using antivirus software to protect your personal computer(s), visit the IT Knowledge Base.