IT Services

There is a phishing email circulating at McGill, with the subject "Very Your Email". The message claims that it will delete and close your Office 365 account within 24 hours unless you confirm otherwise by clicking on a fraudulent link. See an example of this phishing message below.

Classified as: phishing, email scams
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Published on: 20 Sep 2017

There is a phishing email circulating at McGill, with the subject "IT Security Shutdown. Re-confirm!". The message states that an update is being carried out for every Office 365 account and to click on a fraudulent link to log in. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 20 Sep 2017

If you have upgraded your iPhone or iPad to iOS 11 you may encounter issues accessing your McGill email. That's because the Mail app on newly released iOS 11 is currently not compatible with Outlook.com (email on Office 365).  If you are still using iOS 9 or iOS 10, you are not affected.

Classified as: email, Outlook, iOS, iPhone, iPad
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Published on: 19 Sep 2017

There is a phishing email circulating at McGill, with the subject "Opportunity", coming from MYSTERY SHOPPER/ADMINISTRATIVE ASSISTANT USA. The message says there is a mystery shopping assignment in your area and asks the recipient to participate by clicking on a link to "Fill Out the application form". See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 18 Sep 2017

There is a phishing email targeting the McGill community, with the subject "Account Suspended. Check Mailbox Now"". The message asks recipients to upgrade to the newest version of Yahoo Mail by clicking on a fraudulent link. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 15 Sep 2017

Back by popular demand, the next Web Service Group Presentation on the WMS is coming this fall. Join us for a presentation featuring the latest WMS news and highlights, including a highly-anticipated special segment on the world of webforms in the WMS.

Stay tuned for more details to come on how to register as seats will be limited. In the meantime, mark your calendars! The event will be held Thursday, November 9, 2017 in the SSMU Ballroom from 10:30 am - 12:00 pm.

Classified as: McGill Web Management System
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Published on: 15 Sep 2017

There is a phishing email targeting the McGill community, with the subject "Validation Required Within 48 Hrs". The message asks recipients to update their contact information by clicking on a fraudulent link. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 14 Sep 2017

The Binder and Assignment Grader apps are now available. We thank you for your patience and apologize for the inconvenience.


Orignal Message posted on September 14, 2017 at 10:18 am:

Due to a technical issue, the Binder and Assignment Grader apps for myCourses are currently unavailable.

We appreciate your patience and hope to resolve the issue as quickly as possible. 

Category:
Published on: 14 Sep 2017

The following announcement was originally posted in April 2017:

As of May 3, 2017, students who are members of the following groups will not be able to access the uPrint machines on campus with their McGill ID Card, or their McGill username and password:

 - Exchange students
 - Inter-University Transfer students
 - Special and Visiting students in the School of Continuing Studies
 - Special intensive English and French programs in the School of Continuing Studies

Classified as: uprint, prepaid, students, continuing studies
Published on: 12 Sep 2017

There is a phishing email targeting the McGill community, with the subject "Email Update!" and signature "@Office.365 Email! member services". The message asks recipients to stop the process of deleting and closing their account by clicking on a fraudulent link. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 12 Sep 2017

The phone issue and power outage was resolved at around 2:00 pm, September 11, 2017.

 


Original announcement posted - September 11, 2017 at 1:30 pm

There are power outages and phone issues in some buildings on the downtown campus. We thank you for your patience while we resolve this issue.

Category:
Published on: 11 Sep 2017

A recent batch of phishing scams prey on people who share documents through collaboration tools such as Office 365's OneDrive, D2, DropBox and others. One reported recently contains the subject "Shared An Important Document (PREVIEW)", and the body contains a link to OPEN FOLDER.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Classified as: phishing, email scams
Category:
Published on: 8 Sep 2017

Due to the current high volume of course enrolments (adds/drops), it may take up to an hour for a course registration in Minerva to appear in myCourses. Please allow this delay before advising the IT Service Desk. 

 

We apologize for the inconvenience and thank you for your understanding. 

Classified as: courses, myCourses, enrolment
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Published on: 6 Sep 2017

There is a phishing email targeting the McGill community, with the subject "Notification: You have a new message!" and signature "Accounts Team". The message asks the recipient to confirm a request to "Delete & Close Your Account within 24 hours".  See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 5 Sep 2017

Yet another phishing scam targeting the McGill community, during the start of term. The subject of this email is "RE: Agreement with Folder Share", and the body contains a link to OPEN FOLDERSee an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 30 Aug 2017

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