Desautels Faculty of Management

7Jun2018

Best practices for an outstanding customer service
 

Dealing with people effectively is not always an easy task. Yet employees on the front lines are often the first—and the largest—factor in how customers see your business, as well as in your business’s long-term success.

Discover untapped opportunities and develop strong customer skills using simple and effective ways to deal with clients—even demanding ones. The end goal is to provide you with the tools you need to foster an authentic bond with all your customers.

Classified as: customer service, training, Executive Education, McGill Executive Institute, seminar, management, Montreal
11Oct2018
to
13Oct2018

Save the date! Desautels alumni with degree years ending in 3 and 8 are invited to gather at Homecoming on October 11-13, 2018.

We invite you to share your Homecoming 2018 story with the Desautels community. Because so many stories started here...

Classified as: Homecoming

Pages