Communications Services

The Communications Services unit within the Office of Communications and External Relations supports the University in four broad areas:

1. Strategic Communications

The strategic communications team provides the University with general communications and marketing expertise, including the development of communications plans. They also provide strategic advice, briefings, planning and development of communications materials to senior administration.

2. Publications & Advertising

The team plans, writes and oversees the production of print advertisements and plays a leading role in the planning, writing and creative direction on strategic publications like the Annual Report and the Headway/En tête research magazine. The team collaborates very closely with the Graphics team.

3. Web Strategy, Content & Architecture

The Communication Services Web team provides the McGill community with strategic planning support, content creation and other guidance for high-importance Web offerings. The group also manages some 30 central sites including McGill's external-, student- and faculty/staff-facing home pages, and offers professional development for Web editors across the University. The team works closely with IT Services’ Content and Collaboration Solutions (CCS) unit on various Web-based initiatives.

4. Multimedia Services

The Multimedia Services team provides live event support, web-streams, video conferences and original video production for various stakeholders and communications vehicles (the McGill Reporter, YouTube, iTunesU, and the educational TV station Canal Savoir), covering everything from campus news and key research to special events. The group is comprised of videographers, camera operators, audio and lighting technicians and editors. It has a dedicated facility for videoconferencing and a broadcast studio available for filming, media interviews and webcasts. Both are located in Burnside Hall on lower campus. Please send enquiries to multimedia [at] To complete a “work order” for a specific assignment, go to:, sign in and click on Multimedia Production, then Audiovisual Events or Video Conference.