Certificate (Cert.) Applied Marketing

Google Code for Remarketing Tag - Bloom

Courses & Workshops

Required Courses
CMRK 200 Fundamentals of Marketing. (3 credits)
In-class, Part-time
Spring/Summer 2018, Fall 2018, Winter 2019, Spring/Summer 2019
Fundamental theories and principles of strategic marketing. Role of the marketing professional in the corporate environment. Applications of marketing practices to new businesses. Development of a marketing plan.
CMRK 225 Marketing Statistics and Research. (3 credits)
In-class, Part-time
Fall 2018, Winter 2019
Basic statistics for marketing research. Qualitative and quantitative data collection techniques, traditional and digital. Use of secondary on-line data: determining reliability, interpretation, analysis.
CMRK 230 Personal Selling and Customer Service. (3 credits)
In-class, Part-time
Introduction to theories and practices of personal selling and delivery of effective customer service. Relationship, product, customer and presentation strategies. Measurement of service quality, feedback, conflict resolution, and management of customer expectations.
CMRK 235 Digital Media Marketing. (3 credits)
Fall 2018
Electronic marketplaces and their evolving role in Internet business. New channels of marketing, including social media, advertising and communication. Planning, executing, and managing e-commerce. Web analytics, customer analysis, search engine optimization, search engine marketing and issues of permission and privacy.
CMRK 320 Principles of Consumer Behaviour. (3 credits)
In-class, Part-time
Winter 2019
Foundational and emerging concepts of consumer behavior. Perception, learning, attitude formation and change, decision-making, social influences, motivations, values, lifestyle, geo-demographics and the dynamics of reference groups in social media. Ethical and responsible use of digital marketing tools.
CMRK 321 Integrated Marketing Communications. (3 credits)
In-class, Part-time
Winter 2019
Marketing communications mix: advertising (in both traditional and digital media), publicity, promotion, creative tactics, direct marketing, marketing-oriented public relations, buzz creation, and sponsorships. Communication theory and ethical practice. Use and effects of social media
CMRK 322 Basics of Service Marketing. (3 credits)
In-class, Part-time
Winter 2019
Differences between marketing of products and of services. Marketing mix for service business. Balance of supply and demand. Permissible nature of a service in relation to time. Value and quality of services. Managing service operations. Customer satisfaction.
CMRK 325 Global Marketing. (3 credits)
In-class, Part-time
Spring/Summer 2018, Winter 2019
Issues faced by businesses when entering and operating in foreign markets: changes in product, pricing, channels, and communications policies. Export marketing in the Canadian context.
CMRK 430 Marketing Applications. (3 credits)
Spring/Summer 2018
Integrative, capstone course: cultivating skills and techniques required for effective marketing planning. Application of theories and skills learned in previous courses. Situational analysis and problem-solving skills. Cases and marketing simulation.
CPRL 221 Professional Communication and Networking. (3 credits)
Spring/Summer 2018, Fall 2018, Winter 2019
Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.

Contacts

Nicolette Papastefanou
Undergraduate Programs and Graduate Programs