If you are in immediate danger (about to hurt yourself or someone else), please call 911. If you are at the Downtown Campus, you can call Campus Security at 514-398-3000. If you are at the Macdonald Campus, you can call 514-398-7777.
Urgent Safety Appointments are available for students experiencing a crisis situation where they might be a harm to oneself or others. Time slots are open from 11 a.m. to 1 p.m. daily on a first-come, first-served basis in Psychiatric Services, Brown Building West Wing, Suite 5500. Students will be seen briefly by a professional and connected to the appropriate resource.
Starting on September 10, 30-minute drop-in consultations will be available Monday to Friday. Registration starts at 9:30 and appointments are first-come, first-served. This is a great option if you have a pressing issue you need to work through quickly.
Drop-ins are for students who haven’t already accessed Counselling Services. During the appointment, you and your CCC—client care clinician—will look at practical ways of managing the issue you are struggling with. Your CCC will also be your go-to person if new mental health issues arise in the future.
Speak to a professional 24/7⚠️
If you need to speak to someone now and you cannot wait for drop-in hours or an appointment with your clinician, you can call Empower Me 24 hours a day, 7 days a week and speak to a professional. Options are also available for counselling by online chat or videoconferencing.
Call 1(844)741-6389 to be connected directly to the Empower Me Clinical Response Centre or visit their website (use the password “studentcare”).
Requests for notes or letters of support related to late papers or deferral of examinations are not provided at Counselling drop-ins. Requests for notes are not considered a crisis and are therefore not processed through the safety appointment drop-in service.
In case of an emergency or a crisis, theOffice of the Dean of Students works closely with Student Services and campus partners to ensure student safety and well-being on both campuses. In emergencies, the Office of the Dean of Students can liaise with appropriate departments and services as needed to ensure students are connected with appropriate resources.