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Rethinking retail amid dizzying change

Dean Isabelle Bajeux-Besnainou
Published: 28 February 2019

In an opinion piece for The Globe & Mail, Dean Isabelle Bajeux spotlights some of the innovative practices that retailers are using to remain relevant amid a shifting retail landscape.

If there is a common theme in all of this, for Dean Bajeux, it is the focus on improving the shopping experience.

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