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Matters of visuality in legitimation practices: Dual iconographies in a meeting room

Authors: Vaujany, F.X., Vaast, E. 

Publication: Organization 

Abstract: 

Published: 30 Jan 2017

Monetizing Freemium Communities: Does Paying for Premium Increase Social Engagement?

Authors: Bapna, R., Ramaprasad , J., Umyarov , A.

Publication: MIS Quarterly, 42(3), 719-735

Abstract: 

Making sustainable profits from a baseline zero price and motivating free consumers to convert to premium subscribers is a continuing challenge for all freemium communities. Prior research has causally established that social engagement (Oestreicher-Singer and Zalmanson 2013) and peer influence (Bapna and Umyarov 2015) are two important drivers of users converting to premium subscribers in such communities. In this paper, we flip the perspective of prior research and ask whether the decision to pay for premium subscription causes users to become more socially engaged. In the context of the Last.fm music listening freemium social community, we establish, using a novel 41 month long panel dataset, a look-ahead propensity score matching (LA-PSM) procedure coupled with a difference-in-difference estimator of the treatment effect, that payment for premium leads to more social engagement. Specifically, we find that paying for premium leads to an increase in both content-related and community-related social engagement. Free users who convert to premium listen to 287.2% more songs, create 1.92% more playlists, exhibit a 2.01% increase in the number of forum posts made, and gain 15.77% more friends. Thus, premium subscribers create value not only for themselves by consuming more content, but also for the community and site by organizing more content and adding more friends, who are subsequently engaged by the social diffusion emerging from the focal user’s activities.

Read full abstract: MISQ, December 15, 2016 

Published: 11 Jan 2017

The influence of IT and knowledge capabilities on the survival of university IT startups

Authors: Divinus Oppong-Tawiah, Yolande E. Chan

Publication: International Journal of Technoentrepreneurship

Abstract: 

Published: 12 Dec 2016

Social Media and Their Affordances for Organizing: A Review and Agenda for Research

Authors: Leonardi, P., Vaast, E. 

Publication: Academy of Management Annals 

Abstract: 

Published: 5 Dec 2016

How to Minimise Massive Turnover of IT Professionals

Smaller but more-frequent promotions are key to minimising the high turnover of IT professionals, says Alain Pinsonneault of McGill University’s Desautels Faculty of Management.

IT professionals are far less likely to leave a company when their chances of promotion are higher, yet businesses cut back on these to avoid the costs of large salary increases. Therefore, smaller but more frequent promotions increase employee retention whilst keeping costs low.

Published: 4 Nov 2016

How to Minimise Massive Turnover of IT Professionals

Smaller but more-frequent promotions are key to minimising the high turnover of IT professionals, says Alain Pinsonneault of McGill University’s Desautels Faculty of Management. IT professionals are far less likely to leave a company when their chances of promotion are higher, yet businesses cut back on these to avoid the costs of large salary increases. Therefore, smaller but more frequent promotions increase employee retention whilst keeping costs low.

Published: 4 Nov 2016

Factors influencing cancer specialists' decision to collaborate with geriatricians in treating older cancer patients

Authors: Bagayogo, F.F., Lepage, A.,  Denis, J.L., Lamothe, L.,  

Published: 3 Nov 2016

Designing Promotion Ladders to Mitigate Turnover of IT Professionals

Authors: MacCrory, F., Choudhary, V., Pinsonneault, A. 

Publication: Information Systems Research 

Abstract: 

Published: 6 Oct 2016

Folding and Unfolding: Balancing Openness and Transparency in Open Source Communities

Authors: Vaast, E., Shaikh, M.

Publication: Information Systems Research 

Abstract: 

Published: 6 Oct 2016

Congratulations to Associate Professor Emmanuelle Vaast of Information Systems on receiving the 2016 Best Paper Award by Information & Organization

Congratulations to Associate Professor Emmanuelle Vaast of Information Systems on receiving the 2016 Best Paper Award by Information & Organization for "Speaking as One, But Not Speaking up: Dealing with New Moral Taint in an Occupational Online Community". 

Authors: Vaast, E., Levina, N.

Published: 6 Oct 2016

Five questions organisations must ask when reacting to surprises

The researchers examined police data from an infamous 2011 murder – where a Dutch criminal was shot whilst under surveillance, but the assailant evaded capture due to police failings – to highlight the challenges of adaptability in high intensity situations.

Faraj says: “Our research examined a high-profile case which showcased the difficulties in coordination faced by a large multidisciplinary police team in a fast-paced environment."

Published: 22 Sep 2016

Keep calm and ask yourself this

Researchers from the Desautels Faculty of Management at McGill University have examined police data from an infamous 2011 murder – where a Dutch criminal was shot whilst under surveillance, but the assailant evaded capture due to police failings – to highlight the challenges of adaptability in high-intensity situations.

Published: 22 Sep 2016

5 questions organisations must ask when surprised

There are five key questions to ask when adapting to surprise situations in business, according to Samer Faraj, Canada Research Chair in Technology, Management and Healthcare at Desautels Faculty of Management, McGill University.

Published: 15 Sep 2016

Are you quicker than the police? Five questions to ask when reacting to business surprises

There are five key questions to ask when adapting to surprise situations in business, according to Samer Faraj, research chair at McGill University.

In 2011, a Dutch criminal under surveillance was shot in plain sight. The assailant evaded capture due to police failings, which is why researchers at McGill examined police data on this case to study the challenges of adaptability in high intensity situations.

Published: 15 Sep 2016

Five questions organisations must ask when reacting to surprises

There are five key questions to ask when adapting to surprise situations in business, according to Samer Faraj, Canada Research Chair in Technology, Management and Healthcare at Desautels Faculty of Management, McGill University.

Published: 13 Sep 2016

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