News

Report suspicious emails in just a few seconds!

Published: 12 July 2023

Reporting spam or a suspicious email just got easier. You can now report them with the click of a button (or two) in Outlook for desktop, web, and mobile.

Depending on the version of Outlook you use, the report buttons may look slightly different, but the experience will be the same. When you report an email as Junk or Phishing, it will be removed from your Inbox and immediately flagged for our email administrators, so they can act against suspicious emails even faster! You no longer need to forward suspicious emails as an attachment to phishing [at] mcgill.ca if you’re using Outlook.

Various versions of the Report Message Button:

Key points:

  • When you report an email as Junk or Phishing, it will be removed from your Inbox and immediately flagged for our email administrators, so they can act against suspicious emails even faster!
  • You no longer need to forward suspicious emails as an attachment to phishing [at] mcgill.ca, as long as you’re using Outlook. Since Outlook also comes with additional security features to help protect you against phishing like Safe Links and enhanced anti-phishing messages, it is the recommended and supported email client for use with McGill email.
  • At this time, the Report Message button in the desktop versions of Outlook will not work for shared, group, or delegated mailboxes. However, you can always report suspicious messages from Outlook on the web (https://outlook.com/mcgill.ca).
  • If you report an email by accident, you’ll find it in either your Deleted Items (if you reported it as phishing) or Junk folders.
  • If you find a legitimate email in your Junk Email folder, right-click on the message, select Junk then Not Junk to move it to your Inbox. This also helps our email filtering system improve.
  • To find out more about customizing your Outlook on the Web experience or reporting suspicious emails, visit our IT Knowledge Base.

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