Microsoft Teams issue on Mac
Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.
FREE Research Computing Services for Researchers (Calcul Québec)
McGill is a founding member of Calcul Québec, a consortium of Québec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
McGill and Calcul Québec work closely together to offer the following services:
UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the McGill community,
Spectrum NG Sign-On mechanism update, February 28th 2023
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
Quebec government directive to remove TikTok from mobile devices
La version française suit.
Dear members of the McGill community,
Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which McGill covers the cost of the mobile service. If you currently have TikTok installed on your McGill mobile device, you must remove it immediately.
Automated uninstallation of unused software on McGill-managed machines
As part of McGill’s ongoing efforts to keep our systems secure, McGill IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers.
How does this affect you?
Resource Account Information Drop-In Sessions for Sponsors
Hello,
The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.
myCourses: Processing delays in course enrolment and unenrolment
An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses.
We thank you for your patience while we work to resolve the issue.
Staff and student versions of It Takes All of Us will be available in myCourses
An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: https://www.mcgill.ca/sv-education/
Free cloud storage for students via Microsoft OneDrive
Did you know... McGill students have access to 20 GB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.
Important: New OneDrive storage capacity
Please note that students admitted on and after December 11th, 2023, receive 20GB of storage for McGill's OneDrive as well as 20GB storage for McGill's email (Outlook).
Updates to McGill’s anti-virus software: Messages displayed on Windows machines during scheduled update
McGill-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, McGill’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.
Enhanced anti-phishing and anti-malware protection to be enabled for the full McGill community
On October 24th 2022, IT Services will be adding enhanced anti-phishing and anti-malware protection to your McGill email and Microsoft Teams conversations. Here are some details on what’s changing:
FAMIS access now on containment site as of June 15, 2022
As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.
uPrint price increase as of May 1, 2022
As of May 1, 2022, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:
From:
Black and white impressions: $0.07/per impression Colour impressions: $0.23/per impressionTo: (for all paper sizes)
McGill’s Student Directory to be decommissioned on May 30, 2022
McGill’s Student Directory, where students can choose to share their contact information with their fellow students or the community at large, will be decommissioned as of May 30, 2022. If you are a student whose information is listed in the directory, no action is required on your part.
