D2 is a file storage and collaboration repository for documents that require a complex or custom workflow, such as legal document approval, integration with scanned documents, archiving, and document lifecycle management.
We are not currently accepting requests for new D2 spaces, only customized D2 solutions for specific projects. Instead, IT Services recommends SharePoint online as the preferred cloud-based solution for most document storage and collaboration needs. Find out more at: SharePoint Online.
McGill employees who require D2 workflow and customization features or access to existing D2 spaces.
We are not currently accepting requests for new D2 spaces, only customized D2 solutions for specific projects. See SharePoint Online as an alternative solution.
The Space Coordinator manages access to the space and permissions to view, edit, add, and remove content. When users are added to the space, they should receive an email invitation with a link to access it. Users sign in with their McGill Username and McGill Password, keeping in mind compatibility with browsers and operating systems (see Frequently asked questions below for more on supported browsers/OS and workarounds).
The URL for D2 is: https://cms.mcgill.ca/D2
Note: If your account is protected by Two-factor authentication (2FA), you may be prompted for your second authentication method.
This solution is free to all McGill employees.
This service is available 24 X 7, except during scheduled and unscheduled maintenance periods. Scheduled monthly maintenance occurs on the fourth Wednesday of each month, from 9 p.m. to 6 a.m. the following day. See the full maintenance schedule for all dates.
Check the home page of the IT Support site for announcements regarding unplanned service interruptions.
What browsers are compatible with D2?
See Browsers supported for most McGill applications
What functionality do D2 plugins provide?
See D2 plugins
How is my content protected against data loss in D2?
If you accidentally deleted a file, you can recover it yourself using the Recycle Bin widget in D2 (refer to section 2.11.4 of the D2 user guide below). All the documents you store in D2 are backed up by an on-premises solution for 1 year. If you have issues during the process, you can contact the IT Service Desk for assistance.
Training is highly recommended for all D2 Coordinators and Contributors.
Users may see this notification error at the bottom-right corner of the screen when they go into D2: "An unexpected error occurred. Please refresh your browser."
This mostly happens if they use the Documents Browser workspace.
There are three workarounds to avoid this error:
Please contact your space coordinator for users having issues accessing a space or accessing content in the space.
To report system unavailability, or if you cannot log into D2 with your McGill Username and Password, contact the IT Service Desk.