RESOLVED: Microsoft 365 Copilot Chat – Unable to submit prompts error message

Published: 15 June 2026

Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error....

McGill App retired as of May 4, 2026 / Application McGill retirée depuis le 4 mai 2026.

Published: 19 March 2026

As part of our ongoing efforts to improve and streamline McGill’s digital experience, the McGill app was retired on May 4, 2026....

Extended downtime weekend: Banner INB, Minerva from July 11 to 12.

Published: 9 July 2026

IT Services is preparing for a required upgrade to Banner INB and Minerva, the University's administrative system for student records and finance. Upgrading our systems on a regular basis is a...

IT Services' 2025 Annual Report now available!

Published: 7 April 2026

IT Services strives to “create seamless and engaging digital experiences” for the McGill community. ...

Upgrade complete: Banner INB and Minerva now available

Published: 10 February 2026

The required upgrade to Banner INB and Minerva, McGill University’s administrative system for student records and finance, has been successfully completed....

Internet Slowdowns on Campus

Published: 20 February 2026

McGill is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds....

Network Connectivity Interruption

Published: 20 July 2026

Users may experience intermittent loss of access to the internet and McGill online services due to an issue affecting the University's network infrastructure....

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