MGCR 472 Operations Management (3 credits)

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Offered by: Management (Desautels Faculty of Management)


Management Core : Design, planning, establishment, control, and improvement of the activities/processes that create a firm's final products and/or services. The interaction of operations with other business areas will also be discussed. Topics include forecasting, product and process design, waiting lines, capacity planning, inventory management and total quality management.

Terms: Fall 2016, Winter 2017, Summer 2017

Instructors: Li, Shanling (Fall) Smith, Brian E; Kucukyazici, Beste; Maizi, Yasmina; Ardestani Jaafari, Amir (Winter) Sahinyazan, Feyza (Summer)

  • Prerequisite: MGCR 271 or equivalent

  • Requirement for the Canadian Institute of Management

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