CIAM : This course focuses on the tools and techniques required by aviation professionals to analyze, interpret and effectively communicate with internal and external stakeholders in various contexts. It also provides participants with the opportunity to develop and hone their presentation skills. Topics include: persuasion and influence, collaboration, situation appraisal, business networking, oral and written communication, risk and crisis communication, digital communication, and cross-cultural communication.
Terms: This course is not scheduled for the 2019-2020 academic year.
Instructors: There are no professors associated with this course for the 2019-2020 academic year.
Restriction(s): Open to students in the Graduate Certificate in Aviation Leadership only.