Program Requirements
The Master of Management in Retailing; Non-Thesis, is focused on the customer journey and explores how retail disruptors can lead to retail innovations that can significantly improve operational efficiencies, competitiveness and impact customer satisfaction to provide a foundation for a better society. International in scope, the program will focus on how retailers must adapt to the rapidly changing and increasingly complex global business environment to thrive. It aims to integrate diverse disciplines and experiential learning opportunities, including an optional internship, research opportunities with the state-of-the-art Retail Lab in addition to an international trip and Global Retail Challenge.
Required Courses (24 credits)
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RETL 601
Foundations of Retailing
(3 credits)
Overview
RETL : Consumer behaviours, emerging trends, technologies and financial approaches to sustainability, and how they can lead to retail innovations that can significantly improve operational efficiencies, competitiveness, customer satisfaction and provide foundation for a better society.
Terms: Fall 2024
Instructors: Lamothe, Marie Josee (Fall)
Corequisite: RETL 603
Restructure: Open only to Master's students within the Desautels Faculty of Management
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RETL 603 Retail Science and Data Analytics (3 credits)
Overview
RETL : Basic statistical techniques and methodologies including sampling, regression, classification methods, machine learning, and predictions using real cases and data sets across several retail sectors such as real estate, restaurant, entertainment and ecommerce. Conducting predictions using real cases and datasets across several retail sectors.
Terms: Fall 2024
Instructors: Ma, Yu (Fall)
Corequisite: RETL 601
Restriction: Open only to Master's students within Desautels Faculty of Management.
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RETL 611 360-Degree Customer Insight
(3 credits)
Overview
RETL : Key customer concepts and frameworks such as choice models, judgment heuristics, satisfaction models, brand equity models, and theories of persuasion; including cutting edge data analytics relevant to customers such as marketing experiments, observational analysis, physiological/neurological responses, online sentiment, and satisfaction modeling.
Terms: Fall 2024
Instructors: Dellar, Mary (Fall)
Restriction: Open only to masters' students within the Desautels Faculty of Management.
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RETL 613 Digital Retailing Models (3 credits)
Overview
RETL : The role of IT in acquiring retail consumers, digital business models, emergent technologies in e-Business, and various IT-enabled innovations including digital platforms, and online community business models.
Terms: Fall 2024
Instructors: Desjardins, Thierry (Fall)
Restrictions: Open only to Master's students within the Desautels Faculty of Management
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RETL 615 Managing Retail
Operations
(3 credits)
Overview
RETL : Overview of operations management in the retailing industry. Channel management. Forecasting, assortment planning and merchandising. Procurement and supplier management. Inventory management and personalized/dynamic pricing. Logistics and delivery network. Managing store operations and service quality. Customer Relationship Management.
Terms: Winter 2025
Instructors: Ray, Saibal (Winter)
Restrictions: Open only to Master's students within the Desautels Faculty of Management
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RETL 617 Managing for Sustainability (3 credits)
Overview
RETL : Introduction to business strategy and stakeholders. Balanced scorecard and corporate social responsibility. Analytical methods to manage the other stakeholders in a firm – owners, employees, and the public. Introduction to stakeholder theory and tools that managers can use to discriminate between the various choices to maximize stakeholder value and balance between competing stakeholder needs. Organizational culture and structure. Conflict management. Financial reporting. Inventory reporting. Budgeting. Taxation. Financial decision making.
Terms: Winter 2025
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Restrictions: Open only to Master's students within the Desautels Faculty of Management
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RETL 625 Experiential Retail (3 credits)
Overview
RETL : Retail project on analytics in collaboration with a retail company. Retail seminar on emerging retail issues. Retail case challenge to investigate problems and to develop solutions on retail topics.
Terms: Fall 2024
Instructors: Chamoun, Rony (Fall)
Restrictions: Open only to Master's students within the Desautels Faculty of Management
Complementary Courses (21 credits)
12-21 credits from:
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RETL 621 Retail Internship (6 credits)
Overview
RETL : An internship of at least 150 hours with a host retail company. The internship is centered on a mutual agreement between the candidate, the participating company, and the course professor.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
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RETL 631 Digital Media Marketing (3 credits)
Overview
RETL : Fundamentals of marketing communications and advertising. Setting budgets and media allocation. Strategic objectives for digital media communications. Storytelling and creative content. Paid, owned, and earned media. Metrics and productivity. Controlled and quasi-experimentation. Launching digital multi-media campaigns and monitoring their performance.
Terms: Fall 2024
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Restrictions: Open only to Master's students within the Desautels Faculty of Management
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RETL 633 Data-Driven Retail
Decisions (3 credits)
Overview
RETL : Business decision types, including supply chain management, pricing and promotions, revenue management, inventory policies, and assortment decisions. The applications of machine learning, optimization, and data analytics on retail problems.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Restrictions: Open only to Master's students within the Desautels Faculty of Management
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RETL 635 Creativity and Experiential
Economy
(3 credits)
Overview
RETL : An interdisciplinary perspective on creativity and experiential retail. Focused themes based on the core dimensions of creativity, including the individual, creativity as a social process and the output of this creative process.
Terms: Winter 2025
Instructors: Mantere, Saku (Winter)
Restrictions: Open only to Master's students within the Desautels Faculty of Management
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RETL 637 Innovative Retail Technology
(3 credits)
Overview
RETL : Examination of the value of computer vision (i.e., “visual listening”) and Internet-of-Things (IoT) in retail setting, including basic personalization and targeting retailing strategies, and designing IoT strategies and assessing the impact of technologies on business outcomes as well as the ethical and privacy implications.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Restrictions: Open only to Master's students within the Desautels Faculty of Management
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.
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RETL 641 Fashion Retail Management
(3 credits)
Overview
RETL : The key differences and success factors in fashion, beauty and luxury industries, including personalization, tools of communication, power of social media and key opinion leaders, the importance of brand, the creative process, merchandising and inventory management, distribution and retail operation, financial and investment decisions, talent management, and environmental and social responsibility.
Terms: Fall 2024
Instructors: De Brabant, Charles (Fall)
Restrictions: Open only to Master's students within the Desautels Faculty of Management.
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RETL 643 Fintech and Financial
Services
(3 credits)
Overview
RETL : The capabilities of blockchains for payments, ownership transfers and the delivery of consumer services, public Blockchain architecture, initial coin offerings, the design of online platforms that directly offer funding options to consumers, online mortgage and crowdsourcing, and the automatization of financial advice.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
Restrictions: Open only to Master's students within the Desautels Faculty of Management.
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RETL 645 Food Retail (3 credits)
Overview
RETL : The “food-production journey,” including the preparation, distribution, safety, marketing, consumption, consumer attitudes, and emerging trends. Food supply chain partners such as farms, grocery stores, restaurants, or community food producers.
Terms: Fall 2024
Instructors: Pinard, Emilie (Fall)
Restrictions: Open only to Master's students within the Desautels Faculty of Management.
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RETL 651 Retail Practicum (6 credits)
Overview
RETL : A complex retail issue that is of interest and importance to a retail sector or organization. The objective is to apply frameworks and learnings to empirically examine a specific retail issue from multiple angles.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
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RETL 652 Independent Study in Retail (3 credits)
Overview
RETL : Research reading or field projects, permitting independent study under the guidance of a Faculty member. Projects to be arranged individually with instructors.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
A detailed student proposal must be submitted to the instructor and approved by the Academic Director during the first week of term.
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RETL 661 Advanced Topics in Retail
Management 1
(3 credits)
Overview
RETL : Advanced topics will be selected from current issues in retailing.
Terms: Winter 2025
Instructors: Goodman, Matthew (Winter)
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RETL 662 Advanced Topics in Retail Management 2
(3 credits)
Overview
RETL : Advanced topics will be selected from current issues in retailing.
Terms: Fall 2024, Winter 2025
Instructors: Wolfe, Jamie (Fall) Gopalakrishnan, Sanjith (Winter)
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RETL 663 Advanced Topics in Retail
Management 3
(3 credits)
Overview
RETL : Advanced topics will be selected from current issues in retailing.
Terms: This course is not scheduled for the 2024-2025 academic year.
Instructors: There are no professors associated with this course for the 2024-2025 academic year.
0-9 credits from:
up to 9 credits of 600-leve courses offered by Desautels Faculty of Management. Course choice must be approved by the Program Administrator/Program Adviser of Master of Management in Retailing Non-Thesis program office.
