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Frequently Asked Questions (FAQ)

What is Tutorial Service about?

The Tutorial Service is a peer tutoring service that matches requests for academic assistance with qualified students selected from our bank of private tutors. Our mission is to serve as a resource for McGill students hoping to reinforce classroom learning and strengthen their academic performance.

How much does tutoring cost/How much are tutors paid?

Tutoring costs $18.00 per hour for undergraduate tutors and $22.00 per hour for graduate tutors.

Subsidized tutoring is also offered to newly admitted undergraduate students, students on probation/unsatisfactory standing, Varsity Athletes, First Nations, Inuit or Metis students, students registered with the Office for Students with Disabilities, and MasterCard Foundation Scholars. For more information, see the subsidies section on the "Find a Tutor" page.

How do I connect with a tutor?

Once we receive your request through our online tutor request form, we will send an e-mail to your McGill email address with the contact information of our available tutors for the course(s) you requested. Once you are connected, you can workout a schedule with your tutor.

Where do tutoring sessions take place?

We recommend that tutoring sessions take place in public areas such as McGill libraries and study rooms or at cafes near campus.

Can I receive tutoring in French?

Please indicate this on the online tutor request form we will do our best to accommodate your preferences.

As a tutor, how do I receive payment for a tutoring session?

If you are tutoring a non-subsidized student, the student will pay you directly at the end of the tutoring session. 

If you are tutoring a subsidized student:

  1. Bring a timesheet to the tutoring session for you and the student to fill out. 
  2. Submit the time sheet to the Tutorial Service who will pay you directly.

Note: If the student is subsidized, you are required to submit time sheets on a weekly basis to ensure you are paid on time. You can submit your timesheet by tutoring.service [at] mcgill.ca (e-mail) or in-person at the AskMcGill Kiosk (Brown Building, East Entrance Lobby).

Where can I pick up time sheets for subsidized tutoring sessions?

Time sheets can be picked up from the AskMcGill Kiosk in the Entrance of the Brown Building from 9 am to 5 pm or requested by tutoring.service [at] mcgill.ca (e-mail).

Can the Tutorial Service provide me with a letter of reference for my work as a tutor?

If a former or current Tutorial Service tutor requires a reference or employment letter, the HR coordinator is only able to confirm the dates of employment, the number of hours worked and the salary.

Can I provide feedback on my tutor?

You can provide feedback at any time during the semester by filling out our feedback form. Also, at the end of the semester, you will be asked to complete an online survey.

Where do I go if I have a complaint related to the Tutorial Service?

Please tutoring.service [at] mcgill.ca (e-mail) us or fill out our feedback form.

If you have questions and/or concerns, we'd love to hear from you!