IT Services

A phishing scam is targeting the McGill community, asking you to click on a fraudulent link to keep your pass-word.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Classified as: phishing, email scams
Category:
Published on: 17 Jan 2018

Update - Monday, January 8, 2018:

There is a phishing email targeting the McGill community, with the subject "Important Alert from McGill University Admin" and signature "Privacy Policy | Customer Support, Office 365 Mailbox Support Team". The message asks recipients to read important unread messages. Click the screenshot on the left to view an example of the message.

Classified as: phishing, email scams
Category:
Published on: 8 Jan 2018

A recent phishing scam is circulating with the subject "McGill University Report transactions". The body contains a link to OPEN FOLDER.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Classified as: phishing, email scams
Category:
Published on: 5 Jan 2018

Changes and advances in technology allow McGill to continuously improve services to the university community while delivering efficiency and sustainable value. Whether it be to implement a new product, integrate systems, or develop in-house functionality, IT Services is proud to have collaborated on many of the university's major projects.

Here are the top initiatives IT Services worked on with you in 2017.

Classified as: IT Projects
Category:
Published on: 5 Jan 2018

A phishing scam is targeting the McGill community, asking recipients to click on a fraudulent link.

Please DO NOT click on the link or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Classified as: phishing, email scams
Category:
Published on: 5 Jan 2018

 

The issue affecting D2 is now resolved. 

 

ORIGINAL MESSAGE: 

Please be advised that users are presently unable to view, download, upload, import or edit documents through D2, McGill’s Document Management System. We are currently investigating the issue and are working towards a resolution.

Category:
Published on: 3 Jan 2018

 

 

 

 

Network and Information Security Upgrade: New antivirus solution at McGill

The following announcement was sent to all McGill Staff and Students on December 12, 2017.

To all community members:

This communication provides you with important information concerning the deployment of a new antivirus for McGill: Cisco Advanced Malware Protection (AMP) for Endpoints.

Classified as: Antivirus
Category:
Published on: 13 Dec 2017

There is a phishing email targeting the McGill community, with the subject "News" and signature "©2010 Microsoft Corporation. All rights reserved." The message says:

Classified as: phishing, email scams
Category:
Published on: 13 Dec 2017

McGill websites are currently not loading for some users when using http://www.mcgill.ca. If you use https:// the pages should load.

The web team is aware of the issue and is taking measures to resolve it as quickly as possible.

Thank you for your patience.

Classified as: Web Management System (WMS)
Category:
Published on: 4 Dec 2017

Over the past few months, you may have heard some buzz about the Recruitment to Retirement Program, aka "R2R". This new program will replace the current Banner Human Resources Information System (HRIS) and the Payroll One-Time Payment System (POPS), and will effectively replace much of the functionality employees currently access through Minerva. It's a very wide-reaching program, which will affect every McGill employee when it is deployed.

Classified as: Recruitment to Retirement, R2R
Category:
Published on: 21 Nov 2017

The telephone issue was resolved at around 1:30 pm.


ORIGINAL MESSAGE: Posted at 9:45 am

There are currently telephone problems in some buildings in the downtown campus.

We thank you for your patience while we investigate the problem.

Published on: 17 Nov 2017

Recurrence reported November 15, 2017
This same phishing email was reported to the IT Service Desk again. See description below.
 

Original announcement posted September 28, 2017
There is a phishing email circulating at McGill from eFax Corporation. The email states you have received a fax and prompts you to click on a fraudulent link to view the message. Click on the image to the left to view a larger screenshot. See an example of this phishing message below.

Classified as: phishing, email scams
Category:
Published on: 15 Nov 2017

In order to increase the security of McGill’s network, the smtp email server, smtp.mcgill.ca  will be blocked starting on November 30, 2017.

If you have set up an email application using IMAP or POP protocols to access your McGill email, or if you are accessing your McGill email through a web-based email service, such as Gmail, Yahoo, or Hotmail, please ensure the outbound mail server is set to smtp.office365.com to avoid any problems sending email.

Classified as: email, IMAP, POP
Category:
Published on: 14 Nov 2017

A phishing scam is targeting the McGill community, with the subject "You have a message". The example we received says, "You have a message from the Human Resources Department" and asks the recipient to click a link to view the message. There may be other variants of this message, seeming to come from different units within McGill, or with different signatures. Please be on the lookout for similar emails.

Click the screenshot at the left to view a sample of the email.

Classified as: phishing, email scams
Category:
Published on: 10 Nov 2017

The issue was resolved at 9:00 am.


Original message posted November 8, 2017, 8:45 am.

Several access points on campus are down and as a result there is no wired or wireless connectivity in these areas.

IT Services is working to resolve the issue. We apologize for the inconvenience.

Category:
Published on: 8 Nov 2017

Pages