IT and Technical Services

People / Contacts
 

IT Services and Support:

• Application & tools (CAD) teaching support
• Backbone connectivity for research & academic activities
• Coordination (with other McGill units)
• Desktop installation, maintenance & lab setup for teaching
• Integration with/of Campus Active Directory, including e-mail
• Network and computer security
• Special projects
• System planning
• Unix servers setup, administration and maintenance
• User data backup and restore
• User support for Undergraduate Program
• Virus protection
• Web serving
• Windows servers setup, administration and maintenance
• Wireless connectivity add on services

Hardware Supported:

• Departmental Windows servers: 4
• Departmental UNIX servers: 6
• Research UNIX servers: 10
• Undergraduate lab machines: 192
• Research UNIX / Linux machines: 18
• Graduate student and research lab windows machines: approx. 200
• Staff desktop machines and laptops: 15

Technical Services:

• Supporting Labs users
• Maintaining equipment spares
• Supplying components and tools to Lab users
• Maintaining and updating Lab access
• Managing Kits distribution and Return
• Helping users and answering their questions