When and how to get in touch

WHEN should you contact the Ombudsperson? If you...

• are unsure about which policies or procedures apply to your situation
• need someone to help clarify a situation or circumstance affecting you
• feel that a particular University policy or regulation has been applied unfairly or erroneously
• feel that your learning has been adversely affected by the conduct and behavior of another person
• need someone to help facilitate communication between you and a member of the University community
• need someone to intervene in order to achieve a solution to your problem