Max Evans

Academic title(s): 

Assistant Professor

Contact Information
Email address: 
max.evans [at]
  • PhD in Information Studies (Knowledge Management), Collaborative Program (PhD) in Knowledge Media Design, University of Toronto. Thesis: Knowledge Sharing: An Empirical Study of the Role of Trust and Other Social-Cognitive Factors in an Organizational Setting
  • MISt (Information Systems), Collaborative Program (MISt) in Knowledge Media Design, University of Toronto
  • BS in Marketing (International Business); Minor in Philosophy, Northern Illinois University
Professional activities: 
  • McGill University liaison, SLA (Special Libraries Association) Eastern Canada Chapter
  • Member, Journal of Knowledge Management Editorial Board
Research areas: 
Information & knowledge management
Knowledge continuity management & succession planning
Knowledge sharing (human, social & technological enablers)
Organizational trust & trust management
Tacit knowledge management
Current research: 

AGE-WELL. Networks of Centres of Excellence
 (NCE) Supporting our aging workforce: Design requirements for novel retiree continuity management support systems. Project Lead: Max Evans. Co-Lead: Karyn Moffatt. Network Investigator: Anthony Wensley.



SSHRC. Continuity Management: Towards a Holistic Framework for Capturing and Transitioning Inter-generational Information and Knowledge. Principal Investigator: Max Evans, Social Sciences and Humanities Development Grants Program. Social Sciences and Humanities Research Council


McGill Start-Up Funds. What does Knowledge Look Like? Principal Investigator: M. Max Evans


Knowledge Media Design Institute & the Institute of Communication, Culture and Information Technology, University of Toronto. Global Knowledge Survey. Principal Investigator: Peter Heisig, STC, Leeds University Business School


SSHRCC. Information Seeking and Use in Early Warning. Principal Investigator: Chun Wei Choo, University of Toronto


SSHRCC. Information Seeking and Use in Group Knowledge Work. Principal Investigator: Chun Wei Choo, University of Toronto

Selected publications: 

Bowen T., & Evans M.M. (Accepted). What does knowledge look like? Interpreting diagrams as contemporary hieroglyphics. Submitted to: Visual Communications Journal. 

Bowen T., & Evans M.M. (Accepted). Visual Metaphors and shared understanding in the graphic representations of the abstract concept of knowledge. Submitted to: The 67th Annual Conference of the International Communication Association.

de Geofroy, Z., & Evans, M.M. (In Press). Are emotionally intelligent employees less likely to hide knowledge?. Knowledge and Process Management. doi:10.1002/kpm.1532

Vernon, N., Evans, M.M., & Frissen, I. (2016). The relationship between dimensions of personality and library anxiety in graduate students. Education for Information, 32, 397-410.

Evans, M.M., Wensley, A.K.P., & Frissen, I. (2015). The mediating effects of trustworthiness on social-cognitive factors and knowledge sharing in a large professional service firm. Electronic Journal of Knowledge Management. 13(3). 240-254

Evans, M.M., Dalkir, K., & Bidian, C. (2015). A holistic view of the knowledge life cycle: The knowledge management cycle (KMC) model. In K. Grant & K, J. Dumay J. (Eds.) Leading Issues in Knowledge Management: (Vol. 2). Reading, UK: Academic Conferences and Publishing International Ltd. [Reprint].

Archambeault, J., Bidian, C., & Evans, M.M. (2015). Mapping Knowledge Domains to Better Forecast the Future: Challenges at the National Research Council Canada. 43rd Annual Conference of the Canadian Association of Information Science & 2nd Librarians’ Research Institute Symposium (CAIS/ACSI & LRI 2015), University of Ottawa, Ottawa, Ontario, Canada June 3–5. [Extended Abstract].

Bowen T, & Evans M.M. (2015). What does Knowledge look like? Drawing as a means of knowledge representation and knowledge construction. Education for Information. 31(2014/2015), 53-72) DOI 10.3233/EFI-150947

Evans, M.M. (2015). Mediating Effects of Trust: Knowledge Sharing in a Large Professional Service Firm. 7th European Conference on Intellectual Capital, ECIC 2015 proceedings (pp. 97-105). Universidad Politécnica de Cartagena, Spain: Academic conferences international. [Refereed]

Evans, M.M. (2014, Oct., Nov. & Dec.). In [Knowledge] We Trust [Museum Exhibition]. Ontario Science Centre. Science Now! !dea Gallery, Toronto, ON Canada.

Evans, M.M., Dalkir, K., & Bidian, C. (2014). A Holistic View of the Knowledge Life Cycle: The Knowledge Management Cycle (KMC) Model. Electronic Journal of Knowledge Management (EJKM), 12(2): 85-97. Available online at:

Evans, M.M. (2013). Is trust the most important factor influencing knowledge sharing in organisations?. Journal of Information & Knowledge Management, (12)4, 1350038 (17 pages).

Evans, M.M. & Ali, N. (2013). Bridging knowledge management life cycle theory and practice. 10th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning – ICICKM 2013 proceedings. George Washington University, Washington, DC, USA: Academic conferences and publishing international. [Refereed]

Evans, M.M., Wensley, A.K.P., & Choo, C.W. (2012). How shared language and shared vision motivate effective knowledge sharing behavior. 13th European Conference on Knowledge Management - ECKM 2012 proceedings. Universidad Politécnica de Cartagena, Spain: Academic conferences international. [Refereed]

Evans, M.M., & Alleyne, J. (2009). The concept of knowledge in KM: A knowledge domain process model applied to inter-professional care. Knowledge and Process Management, (16)4, 147-161.

Evans, M.M., & Wensley, A.K.P. (2009). Predicting the influence of network structure on trust in knowledge communities: Addressing the interconnectedness of four network principles and trust. Electronic Journal of Knowledge Management, 7(1), 41-54. Available online at

Evans, M.M., & Wensley, A.K.P. (2008). The influence of network structure on trust: Addressing the interconnectedness of network principles and trust in Communities of Practice. Paper presented at the 9th European Conference on Knowledge Management (ECKM' 2008), Southampton, UK. [Refereed].