Processes for Unclaimed/Uncollectible awards

Published: 9 January 2015

Student Accounts has established the procedure for dealing with unclaimed awards from Student fee accounts and uncollectable charges resulting from award cancellations. Although these cases are...

Email communications from Student Funding

Published: 9 January 2015

The Award Processing Support Service team has received many requests to send emails to service (generic) email accounts when communicating about a specific BSA award issue.  As the use of generic...

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