Security Services does not take reports online or by email. This form is not monitored 24/7 and should not be used for emergencies, urgent matters, or for filing reports. If this is an urgent matter please call 514 398-3000 (Downtown) or 514 398-7777 (Macdonald).
All complaints involving Security Services (including contracted and McGill personnel) will be promptly addressed in a confidential, professional and respectful manner.
Complaints are reviewed by the Director (Security Services and Parking & Transportation).
The Director (Security and Parking & Transportation), or designate, will investigate and provide a written response or a call to the complainant with the findings of the investigation.
Note, If you wish to file a complaint anonymously you are welcome to fill in this form without supplying your name, telephone or email, your feedback is important to us!
Remember that Security Services also has an anonymous TIPS LINE 514 398 8477 where you are also able to leave a complaint via voice mail.
