Better data protections in Europe could encourage participation in retail data collection programs

Published: 3 June 2024

In-store data collection can help retailers provide shoppers with a personalized experience that includes perks like lower prices or options tailored to a shopper’s taste. But uptake for in-store...

SAQ monopoly pads government revenues but isn’t necessarily in shoppers' best interest

Published: 9 May 2024

Despite being a lucrative revenue source for the government, the Société des Alcools du Québec (SAQ) monopoly is under scrutiny for limiting consumer choices, especially for premium spirits like...

E-commerce vehicle acquisitions face hurdles due to existing laws

Published: 6 February 2024

During the 2023 Los Angeles International Auto Show, Hyundai and Amazon revealed plans to enable vehicle purchases on their e-commerce platform by 2024. However, this option is not currently...

The pandemic pushed tipping too far, but customers can push back

Published: 11 January 2024

A recent video sharing one woman’s New Year’s resolution to no longer tip has gone viral, proving that, for many consumers, tipping has become excessive. Just a few years ago, diners often ponied...

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