The Hot Cities World Tour explores Egypt and Morocco
Since its inception in 2009, McGill's annual Hot Cities of the World Tour has taken undergraduates, graduates, alumni, and professors to the frontier of our increasingly globalized world. This year, the 13th iteration of the tour visited Egypt and Morocco – two of the largest and most important economies in Africa, and critical gateways to Europe and the Middle East.
Air Canada and WestJet both increase checked bag fees
In February, WestJet announced it was increasing fees for checked bags. Shortly after, Air Canada followed suit. Both airlines now charge between $35 and $42 for the first checked bag on economy fares. Though now common throughout the industry, it was only in 2014 that Canada’s major airlines introduced checked bag fees. “It’s a business,” says Prof. Karl Moore. “You’re leaving money on the table if you don’t do it.
Airfares are going down, but additional fees can offset any savings
Airfares are getting cheaper in Canada, but that doesn’t necessarily mean you’ll pay less when you fly. In late 2023, WestJet introduced a $10 surcharge for checking bags with agents instead of online. Then, in February 2024, it increased checked bag fees for economy passengers on domestic flights. Low fares help attract customers, but the added fees can drive up the final bill substantially.
Failure of Lynx Air illustrates challenges of Canadian market
In February 2024, the low-cost carrier Lynx Air announced it was filing for creditor protection and would cease operations, with just a few days’ notice to its ticket holders. The airline had significant overlap with Air Canada’s routes and never managed to gain a foothold in the market. “It’s a difficult environment for airlines to make money in Canada,” says Prof.
Better listening can be a strength for introverted leaders
There is a long-held bias against introverted people in leadership roles, but introverted leaders can excel, especially when they’re leading a proactive team. One of the major strengths of introverts is their ability – and willingness – to listen. Introverted leaders often choose to wait before expressing their ideas, avoiding the need to dominate every conversation, as highlighted by Prof. Karl Moore in Forbes.com.
In less hierarchical workplaces, mentoring is a two-way street
As an ever greater number of people stay in the workforce later into their lives, there are more generations working together than ever before. Older generations should be sure they listen to their younger colleagues, according to Associate Professor Karl Moore. “The workplace is less hierarchical than it used to be, and their truth is almost as good as my truth,” he says in an interview on BNN Bloomberg.
Artistic approaches to creativity can be model for business leaders
On stage, singer, producer, and DJ Luka Hollinger reinvents himself as the persona Rondo Banks. The Montreal-based musician sees the shift as a way to express himself in a genuine way. Hollinger views creativity as a choice, and believes that conscious decisions to be more creative can lead to a transformative overflow into all aspects of life.
When it comes to long-term thinking, family-controlled businesses have an advantage
Family-controlled businesses demonstrate exceptional long-term performance. Since 2005, such businesses have significantly outperformed the S&P/TSX Composite. Family-controlled businesses earned an annualized return of 8.3%, compared to 7% for their publicly-traded counterparts, according to the National Bank of Canada’s Family Advantage 2023-24 Report.
Lightspeed CEO JP Chauvet credits globetrotting childhood with fostering intercultural sensitivity
After a childhood spent in France, Ireland, Nigeria and Singapore, JP Chauvet’s career has spanned yet more countries and continents. He was lured from London to Montreal to work for Lightspeed, where he is Chief Executive Officer. Growing up, Chauvet never felt fully accepted in any one place, but his ability to understand different cultural perspectives has been an asset in his career.
Cutting back on service can damage an airline’s reputation
As Pakistan International Airlines grapples with financial challenges, the carrier has made service cutbacks, reducing the number of domestic flights it operates, and unilaterally rebooking some passengers. “It's not easy for any airline to decide to cut back services,” says Associate Professor Karl Moore, as it can result in long-term damage to an airline’s reputation. "Within Pakistan, they are the dominant player.
Airbus Canada welcomes McGill students to Mirabel
Last month, over 70 McGill students from different academic disciplines took part in a tour of Airbus Canada’s headquarters in Mirabel, Airbus’ most important headquarters outside of Europe. Students had the unique opportunity to hear from Airbus Canada CEO Benoît Schultz and nearly 20 other company officials, including McGill alumni.
SNC-Lavalin’s announces long-overdue rebrand as AtkinsRéalis
After a decade marred by bribery and corruption scandals, the Montreal-headquartered engineering firm SNC-Lavalin Group is changing its name to AtkinsRéalis. This rebrand demonstrates the company’s desire to move beyond its past transgressions, even if it wasn’t explicitly framed that way, according Prof. Karl Moore.
Mentorship is a two-way street
Work from home changes leadership. How do you acculturate people if you’re not all in the same place? Mentorship is important in an evolving workplace, said Prof. Karl Moore on the Six Pixels of Separation podcast. But it’s a two-way street. “I have some mentors that are older than me, and it doesn’t occur to them to ask my advice,” says Moore.
‘Skiplagging’ can save you money while you travel, but airlines don’t approve
Airfares don’t always make a lot of sense. For example, a flight from Montreal to Calgary can cost more than a flight from Montreal to Vancouver that has a stop in Calgary. More and more air travelers have been buying a multi-leg ticket, and disembarking at one of the stops along the way. It’s called skiplagging. “This has been around for a long time, but it is becoming more common, especially among Gen Zs,” says Prof.
When the leaders are in the spotlight, everything they do communicates a message
“As a leader, everyone is watching you,” says Isabelle Hudon. “You live in an aquarium where the water is changed every thirty minutes. And you can’t hide anywhere.” The President and CEO of the Business Development Bank of Canada (BDC) spoke with Prof. Karl Moore for the iheartradio.ca program The CEO Series. And to reach your potential as a leader you need to be aware of the different ways that you communicate.