We are thrilled to announce the official launch of Phoenix, Campus Public Safety's Incident Management Solution (IMS), in the coming days. This modern platform provides a centralized solution to manage every incident and request, from initial alert to final report, empowering our Campus Public Safety (CPS) team to respond swiftly and effectively.
Kudos to the entire CPS team for their tireless efforts and hard work, attending training, and familiarizing themselves with the new IMS solution. Their hard work has paved the way for this transformative solution, Phoenix, to rise and fly - here are some highlights:
IT Services Townhall:
Phoenix garnered attention at the IT Services Townhall, on April 25. McGill’s IT department expressed keen interest in the project during a special spotlight section highlighting Phoenix's innovative features. IT Services was extremely excited to see how Phoenix will further enable McGill’s safety operations.
Building Directors' Luncheon: A resounding success
At the recent Building Directors' Luncheon, Business Process Managers Nickolas Thibert-Auclair and Denny Luis demonstrated Phoenix’s capabilities, showcasing its real-time reports and event history functionality. The overwhelmingly positive response from attendees reinforced the potential impact of this powerful tool.
Training in full swing
The Phoenix project team has conducted numerous training sessions over the last few weeks leading to Phoenix's official launch. The CPS team is now equipped with the required skills to maximize Phoenix's potential.
Go-live preparations
The Phoenix project team has worked tirelessly on go-live preparations. Thanks to the team's dedication, the Phoenix platform will be available shortly to enhance incident and request management across McGill campuses.
As we embrace this new era of change, we thank everyone involved for their contribution toward ensuring a safer environment for the McGill community.
Campus Public Safety