ISS is available virtually and in-person Mondays-Fridays during business hours.
International Student Services
Brown Student Services Building
3600 McTavish Street, Suite 5100 (East Wing)
Montreal, Quebec H3A 0G3
At ISS, we strive to create a welcoming and respectful environment for everyone. Whether interacting in person, on the phone, or online, we ask that all communications remain courteous and considerate.
If a situation becomes challenging and cannot be resolved respectfully, we may need to ask individuals to leave or end phone conversations to ensure the well-being of our community.
We appreciate your understanding and cooperation.
Call ISS
- Phone calls will be received at (514) 398-4349.
- Please have your McGill ID ready when you call.
Everyday: 10am -3pm ET
Visit ISS
Mondays - Fridays
10am - 4pm ET
Immigration Advising
For all questions, please visit the myISS website.
5-minute Rapid Advising appointments are available every other week. Sign up.
Appointments are available:
- In-person
- Virtually
International Health
Submit a ticket via the International Health Insurance Portal.
- Use your McGill credentials to sign-in.
- Non-McGill users: Please create an account.
FAQs
Visit our Frequently Asked Questions for topics on CAQs, Study Permits, IHI, Work, and Travel.
International Student Services is pleased to assist all undergraduate & graduate degree students, post-doctoral fellows, exchange students and other students who have opted into Student Services fees. Continuing Studies students must contact the School of Continuing Studies.