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Covid19 Updates from International Student Services
All ISS services are now remote. For immigration questions, please fill in an advising request form. If you have questions on your international health insurance plan, please email international.health [at] mcgill.ca. Please visit our Covid19 resources page for the latest news and resources from ISS.

 

International Student Health Insurance Plan FAQs

Since my classes will proceed with remote learning during the fall 2020 term, do I need to pay the entire International Health Insurance fee even though I will be outside of Canada for the duration of the fall 2020 term or if I will be arriving some time during the fall 2020 term?

All newly admitted and returning international students will be assessed an annual International Health Insurance (IHI) premium along with their tuition in August. Exceptionally this year and as part of the COVID-19 adapted measures, international students may request a reduction on a portion of the annual premium for the period they will not be in Canada. You may request this reduction upon your arrival to Canada. Your annual premium will be adjusted accordingly within 30 days of the request date, on a pro-rated monthly basis.

All IHI contracts will be activated and shared with Medavie Blue Cross in early September 2020 to ensure that you have the security of an active IHI contract as soon as you arrive in Canada.

Is there interest on the unpaid IHI fee?

Exceptionally this year and as part of the COVID-19 adapted measures, interest on the unpaid portion of the IHI fee will be automatically deferred until December 31st 2020.

I arrived in Canada and would like to make a request for a partial reduction of the IHI premium for the months that I was not in Canada. How do I make this request?

Simply complete this WEBFORM (coming soon). Please allow 30 days for processing your reduction. Note that there is no interest being charged on the unpaid balance of the Health Insurance Premium during the Fall 2020 semester.

How will my IHI premium be adjusted?

Your adjustment will be processed for the months that precede the month of your date of arrival. Example: If you arrive in Canada on October 31st, you will get an adjustment for September only.

Will there be a deadline to request an adjustment of the premium?

Please submit a request for an adjustment of the annual premium within 30 days of your arrival to Canada.

Am I covered in my country of origin?

Any claim for medical expenses that occur outside of Canada will not be reimbursed by Medavie Blue Cross during the Fall 2020 semester, even if the claimant chose not to request an adjustment of the annual premium for the period spent outside Canada. This new condition applies to both new and returning students.

What if the winter 2021 term is also remote learning and I will be outside of Canada?

This question will be answered when decisions about the winter 2021 term will be announced by the McGill University.

Will requesting a re-assessment of the premium based on the COVID-19 adapted measures affect my CAQ or Study Permit?

Since medical health insurance is an immigration requirement (for both the CAQ and the Study Permit), students requesting a partial adjustment of their insurance premium should be able to demonstrate that they were not in Canada during the period for which they requested the adjustment (i.e. airline ticket, passport stamp, etc).

I am a Canadian non-resident and I would like to opt-in to the international health insurance plan. How will I be billed?

Non-resident Canadian students or new Permanent Residents who are not eligible for the Québec Health Insurance Plan and have no insurance coverage or whose private insurance is not adequate, have the option of enrolling in McGill's International Student Health Insurance (IHI) Plan. If you chose to opt-in, the pro-rated annual IHI premium will be assessed displaying on the Fall 2020 semester, depending on the date of your arrival in Canada or depending on your coverage request.

Please contact international.health [at] mcgill.ca (us )within 10 business days of your arrival to Canada to opt-in to the IHI plan.

What if I am eligible for RAMQ?

If you are a citizen and a resident of Denmark, Finland, France, Luxembourg, Norway, Portugal, Sweden, Belgium, Romania or Greece, you may qualify for the Quebec Health Insurance Plan Régie de l'assurance maladie du Québec (RAMQ). Registration for the RAMQ plan must be done by mail, using the following registration form and providing copies of the required supporting documents, to the following address:

Régie de l'assurance maladie du Québec
C.P. 6600, succ.
Terminus Quebec (Quebec)
G1K 7T3

I will be living in McGill Residences and arriving in Canada between August 1st and August 15th, do I need to be covered by medical health insurance?

McGill’s IHI contract begins on September 1st, but if you are a newly admitted international student you have two complimentary weeks of coverage in case of any medical emergency starting August 15th. If you will be arriving in Canada earlier than August 15th, you must have a private medical health insurance coverage. If you do not have an already existing travel plan and you have arrived in Canada before August 15th, you may buy a visitor’s health insurance plan from Québec Blue Cross. Their hours of operation are from 8h to 18h, Monday to Friday. You may obtain a quote online or by calling 1-888-822-5383.

I am coming to Canada with my dependents, when do I add them to my plan?

You may add your dependents on Minerva between August 1st and August 31st or upon arrival in Canada by contacting ISS.

Does my International Health Insurance plan cover testing for COVID-19?

The International Health Insurance (IHI) plan covers testing, hospitalization and treatment for COVID-19 in Canada. Please refer to the Basic Health Benefits on pages 7-9 in the Medavie Blue Cross handbook for details on this coverage. Medical costs incurred at a hospital will be billed directly to Medavie Blue Cross as long as you provide the hospital with your IHI card. Meaning, you will not be paying out of pocket for these services.

As per McGill’s current recommendations, members of the McGill community who have flu-like symptoms should call 1-877-644-4545 instead of going in-person to a medical clinic. Based on your symptoms and travel history, a health care professional will advise you on the best course of action.

Does my IHI plan cover me outside of Canada?

If you are not in Canada, please refer to our travel benefits webpage. If you have questions about your IHI coverage outside of Canada, please contact us at international.health [at] mcgill.ca.

 

As per McGill’s current recommendations, members of the McGill community who have flu-like symptoms should call 1-877-644-4545 instead of going in-person to a medical clinic. Based on your symptoms and travel history, a health care professional will advise you on the best course of action.

 

Please see the coronavirus page of the McGill website for the most up-to-date information.

 

------------------------ Last updated 2.7.2020

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